Server (Champaign, IL)

Wingmen V Llc; Champaign (IL); On-site; USD 12,398 - 24,796; Part time

Job summary

Buffalo Wild Wings in Champaign, IL is hiring Servers to join the Front-of-House Team. This role requires excellent communication skills and the ability to thrive in a fast-paced, energetic environment.

Your responsibilities will include greeting guests, taking their orders accurately, and ensuring a positive dining experience. If you love connecting with people and providing top-notch service, apply to join our team!

Compensation ranges from $9.00 to $18.00 hourly based on experience and performance.

Qualifications

• Prior experience working as a server or in a customer service role is preferred.
• Understanding of RAS procedures per federal and state laws.

Responsibilities

• Greet guests and create a welcoming experience.
• Take food and drink orders accurately and efficiently.
• Deliver food and drinks while ensuring quality and satisfaction.

Skills

Customer service skills

Knowledge of food safety procedures

Effective communication skills

Time-management skills

Basic mathematical skills

Education

Minimum 21 years of age

Tools

Point of Sale systems

Job description

Job Details

Job Location: 907 West Marketview Drive - Champaign, IL 61822

Salary Range: $9.00 - $18.00 Hourly

NOW HIRING: Servers (Front‑of‑House Team Members)

Bring your personality to Buffalo Wild Wings—where every shift feels like game day! If you love connecting with people and thrive in a fast‑paced, high‑energy environment, we want you on our team. At Buffalo Wild Wings, it’s more than just serving food—it’s about creating memorable experiences full of great food, sports, and fun.

What You’ll Do

• Greet Guests and create a welcoming, upbeat experience
• Use excellent verbal communication and interaction skills to serve BWW Guests and create a personalized experience
• Apply time‑management and organization skills with excellent attention to detail; take direction and execute team and company objectives
• Take food and drink orders accurately and efficiently
• Recommend menu items, beverages, and promotions
• Deliver food and drinks while ensuring quality and satisfaction
• Check in with Guests and provide attentive service throughout their visit
• Process payments and handle transactions accurately
• Use conflict‑management, analytical skills, and a high degree of emotional intelligence to recognize and solve guest problems
• Know RAS (Responsible Alcohol Service) procedures as defined by federal and state laws and BWW policies and guidelines
• Work closely with your team to keep the dining room running smoothly

Qualifications

• Superior customer service and hospitality skills
• Knowledgeable of proper sanitation, food safety, and security procedures
• Knowledge of BWW food and beverage menu and ability to make suggestions to Guests and up‑sell
• Knowledgeable of current marketing initiatives and upcoming events to inform Guests
• Excellent verbal communication and interaction skills for serving BWW Guests and creating a personalized experience
• Time‑management and organization skills with excellent attention to detail; ability to take direction and execute team and company objectives
• Basic mathematical skills and ability to handle money accurately
• Basic knowledge of Point of Sale systems
• Conflict‑management skills, analytical skills, and a high degree of emotional intelligence to recognize and solve guest problems
• Knowledge of RAS procedures per federal and state laws and BWW policies and guidelines
• Strong knowledge of commonly used concepts, practices, and procedures in a restaurant environment

Freedom to Act

• Comply with all specs, quality standards, and department rules and procedures
• Follow specific service time and guidelines while engaging Guests and customizing their experience
• Maintain a high degree of pace and intensity for an extended period of time
• Be reliable and dependable by adhering to a schedule, covering shifts as necessary, and being on time for scheduled shifts

Interaction

• WOW out Team Members by providing the same respect, positive encouragement, and fair treatment within the organization that we expect Team Members to share externally with every Guest
• Maintain positive working relationships with all Team Members and managers
• Work as a contributing member of a team

External Relationships

• WOW our Guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly services, food, fun, and value
• Explain menu items and terms and provide suggestions to Guests when asked

Education / Experience

Required

• Minimum 21 years of age
• Certifications to serve alcohol as dictated by the State and BWW policy

Preferred

• Prior experience working as a server or in a customer service role, ideally in a high‑volume full‑service restaurant