Server (Effingham, IL)

Anchor Point Management Group; Effingham (IL); On-site; USD 12,000 - 25,000; Part time

Job summary

Buffalo Wild Wings in Effingham, IL is hiring servers to join our front-of-house team. Bring your personality and help create memorable experiences with guests while delivering great food and sports atmosphere.

You will greet guests, take orders, suggest menu items, handle payments, and work closely with teammates to keep service smooth during busy shifts. Must be 21+ and able to obtain alcohol service certification.

Qualifications

• Minimum 21 years of age
• Certifications to serve alcohol as dictated by the State and BWW policy
• Experience in fast-paced restaurant environment is a plus
• Knowledge of responsible alcohol service procedures
• Ability to follow safety and sanitation procedures

Responsibilities

• Greet Guests and create a welcoming, upbeat experience
• Take orders accurately and efficiently
• Recommend menu items, beverages, and promotions
• Deliver food and drinks while ensuring quality and satisfaction
• Process payments and handle transactions accurately
• Maintain a clean and organized dining area
• Collaborate with team to ensure smooth service during shifts
• Provide attentive service and resolve guest issues with empathy

Skills

Superior customer service

Hospitality skills

Sanitation knowledge

Food and beverage knowledge

Verbal communication

Time management

Money handling

Conflict management

RAS knowledge

Restaurant best practices

Education

Minimum age 21

Alcohol service certification per state policy

Job description

Job DetailsJob Location: 1001 Ave of Mid America Ste 1, Effingham, IL - Effingham, IL 62401Salary Range: $9.00 - $18.00 HourlyNOW HIRING: Servers (Front-of-House Team Members)

Bring your personality to Buffalo Wild Wings—where every shift feels like game day!

If you love connecting with people and thrive in a fast-paced, high-energy environment, we want you on our team. At Buffalo Wild Wings, it’s more than just serving food—it’s about creating memorable experiences full of great food, sports, and fun.

What You’ll Do

• Greet Guests and create a welcoming, upbeat experience
• Excellent verbal communication and interaction skills in order to serve BWW Guests and ability tocreate a personalized experience
• Skill in time management and organization with excellent attention to detail Ability to takedirection and execute team and company objectives
• Take food and drink orders accurately and efficiently
• Recommend menu items, beverages, and promotions
• Deliver food and drinks while ensuring quality and satisfaction
• Check in with Guests and provide attentive service throughout their visit
• Process payments and handle transactions accurately
• Conflict management skills, analytical skills, and a high degree of emotional intelligence in orderto recognize and solve guest problems
• Knowledge of RAS (responsible alcohol service) procedures as defined by both federal and statelaws, and also BWW policies and guidelines
• Work closely with your team to keep the dining room running smoothly

QualificationsKnowledge/Skills:

• Superior customer service and hospitality skills
• Knowledgeable of proper sanitation, food safety, and security procedures
• Knowledge of BWW food and beverage menu and ability to make suggestions to Guests and up-sell
• Knowledgeable of current marketing initiatives and up-coming events to inform Guests
• Excellent verbal communication and interaction skills in order to serve BWW Guests and ability tocreate a personalized experience
• Skill in time management and organization with excellent attention to detail Ability to takedirection and execute team and company objectives
• Basic mathematical skills and the ability to handle money accurately Basic knowledge of Point ofSale systems
• Conflict management skills, analytical skills, and a high degree of emotional intelligence in orderto recognize and solve guest problems
• Knowledge of RAS (responsible alcohol service) procedures as defined by both federal and statelaws, and also BWW policies and guidelines
• Conflict management skills, analytical skills, and high degree of emotional intelligence in orderto recognize and solve problems that come with the position
• Strong knowledge of commonly used concepts, practices, and procedures in restaurant environment

Freedom to Act:

• Comply with all specs, quality standards, and department rules and procedures
• Ability to follow specific service time and guidelines whiles at the same time engaging Guests andcustomizing their experience
• Ability to maintain a high degree of pace and intensity for an extended period of time
• Must be reliable and dependable by adhering to a schedule, covering shifts as necessary, and beingon time for scheduled shifts

Interaction:

• WOW out Team Members by providing the same respect, positive encouragement, and fair treatmentwithin the organization that we expect Team Members to share externally with every GuestMaintain positive working relationships with all TeamMembers and managers Work as a contributingmember of a team

External Relationships:

• WOW our Guests every day by achieving the highest level of satisfaction with an extraordinary focuson friendly services, food, fun, and value
• Explain menu items and terms and provide suggestions to Guests when asked

EDUCATION/EXPERIENCE

Required

• Minimum 21 years of age
• Certifications to serve alcohol as dictated by the State and BWW policy

Preferred

• Prior experience working as a server or in a customer service roles, ideally in a high volume full
• service restaurant