Server (Wabash, IL)

Wingmen V Llc; Springfield (IL); On-site; USD 5,992 - 24,796; Part time

Job summary

Wingmen V Llc is hiring Servers for Buffalo Wild Wings in Springfield, IL. The role involves greeting guests, taking orders, and providing attentive service in a fast-paced environment. Candidates must have strong customer service skills, be at least 21 years old, and preferably have prior experience in a high-volume restaurant.

Join our team to create memorable dining experiences where sports and fun come together. Competitive hourly wage and flexible scheduling options available.

Qualifications

• Must be at least 21 years old and possess certifications to serve alcohol.
• Experience in customer service or as a server preferred.
• Ability to provide outstanding customer service in a fast-paced environment.

Responsibilities

• Greet guests and create a welcoming experience.
• Take food and drink orders accurately.
• Deliver food and drinks while ensuring quality and satisfaction.

Skills

Superior customer service and hospitality skills

Knowledge of proper sanitation and food safety

Excellent verbal communication skills

Conflict management and analytical skills

Basic knowledge of Point of Sale systems

Education

Minimum 21 years of age

Certifications to serve alcohol

Job description

Job Location: 4420 Wabash Avenue - Springfield, IL 62711 Salary Range: $4.35 - $18.00 Hourly NOW HIRING: Servers (Front-of-House Team Members)

Bring your personality to Buffalo Wild Wings—where every shift feels like game day! If you love connecting with people and thrive in a fast-paced, high-energy environment, we want you on our team. At Buffalo Wild Wings, it’s more than just serving food—it’s about creating memorable experiences full of great food, sports, and fun.

What You’ll Do

• Greet guests and create a welcoming, upbeat experience
• Take food and drink orders accurately and efficiently
• Recommend menu items, beverages, and promotions
• Deliver food and drinks while ensuring quality and satisfaction
• Check in with guests and provide attentive service throughout their visitProcess payments and handle transactions accurately
• Resolve guest problems using conflict management and emotional intelligence skills
• Adhere to responsible alcohol service procedures as defined by federal and state laws and BWW policies
• Work closely with your team to keep the dining room running smoothly

Qualifications & Knowledge / Skills

• Superior customer service and hospitality skills
• Knowledgeable of proper sanitation, food safety, and security procedures
• Knowledge of BWW food and beverage menu and ability to make suggestions to guests and up-sell
• Knowledgeable of current marketing initiatives and upcoming events to inform guests
• Excellent verbal communication and interaction skills
• Skill in time management and organization with excellent attention to detail, ability to take direction and execute team and company objectives
• Basic mathematical skills and the ability to handle money accurately
• Basic knowledge of Point of Sale systems
• Conflict management and analytical skills with high emotional intelligence to recognize and solve guest problems
• Strong knowledge of common restaurant concepts, practices, and procedures

Freedom to Act

• Comply with all specs, quality standards, and department rules and procedures
• Follow specific service time and guidelines while engaging guests and customizing their experience
• Maintain a high degree of pace and intensity for an extended period of time
• Be reliable, dependable, adhere to schedule, cover shifts as necessary, and be on time for scheduled shifts

Interaction

• Wow out team members by providing the same respect, positive encouragement, and fair treatment we expect team members to share externally with every guest
• Maintain positive working relationships with all team members and managers
• Work as a contributing member of a team

External Relationships

• Wow our guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly services, food, fun, and value
• Explain menu items and terms and provide suggestions to guests when asked

Education / Experience

• Required: Minimum 21 years of age
• Required: Certifications to serve alcohol as dictated by the State and BWW policy
• Preferred: Prior experience working as a server or in a customer service role, ideally in a high-volume full-service restaurant