Server - Guy Fieri's Dive & Taco Joint

Kansas City Live!; Kansas City (MO); On-site; USD 19,000 - 34,000; Full time

Job summary

Kansas City Live! is seeking energetic servers for a brand-new bar and dining concept opening in the Power Plant Hampton Roads District.

The role emphasizes greeting guests, taking orders, and delivering cocktails and menu items with enthusiasm and professionalism. Qualified candidates will have at least 1 year of serving in a fast-paced setting, strong English communication, and basic cash handling skills; alcohol-awareness certification is preferred.

Qualifications

• Must speak fluent English.
• Experience in service industry preferred.
• Cash handling and basic math skills required.

Responsibilities

• Greet guests and take beverage and food orders.
• Serve cocktails and/or menu items; up-sell when taking orders.
• Communicate effectively with co-workers and kitchen staff; use POS system.
• Ensure guest satisfaction with professional service and a smile.
• Monitor alcohol service and identify when to stop serving.
• Complete all side work and accurately account for all sales and payments.
• Coordinate with bartenders and kitchen for orders.

Skills

Fluent English

Customer service

Cash handling

Team communication

Alcohol awareness

Tools

POS system

Job description

Chef, restaurateur and TV Personality Guy Fieri and the Power Plant Hampton Roads are excited to announce that the celebrity chef will be opening a restaurant in the Power Plant Hampton Roads District. The venue, a brand new bar and dining concept being developed by Guy, will open in the heart of Hampton will feature a taco-focused menu.

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.
• Bending, stooping, kneeling, lifting.