SERVER

Elephante; Dallas (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Elephante in Dallas, Texas, is looking for a dedicated Server to provide exceptional service to dining room guests. The ideal candidate will facilitate all aspects of food and beverage service while maintaining a clean and welcoming environment.

Previous dining room server experience in a high-volume setting is required. Candidates must have in-venue server training and certifications in Alcohol Awareness and Food Handling. The role demands a flexible schedule covering evenings and weekends.

Qualifications

• Company in-venue dining room server training.
• Previous hospitality experience required.
• Must be able to work in a fast-paced environment.

Responsibilities

• Interact with guests to ensure a positive dining experience.
• Accurately take and enter food and beverage orders.
• Maintain cleanliness and organization of the dining area.

Skills

Hospitality experience

Ability to stand, lift and bend

Alcohol awareness knowledge

Knowledge of food handling

Repetitive motion capability

Education

Company in-venue dining room server training

Alcohol Awareness Certificate

Food Handling Certificate

Job description

Job Summary

The Server interacts with dining room guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality. Servers actively take orders, conduct full and complete food and beverage service, and monitor guests’ dining experience.

Job Activities

• Maintain professional appearance standards as directed in the Company Employee Handbook.
• Anticipate and accommodate the needs of the guests.
• Maintain general cleanliness of assigned stations and the entire venue.
• Provides professional and exceptional service.
• Presents menus, answers question and make suggestions for all food and beverage items.
• Informs guests of all food and beverage specials, with prices.
• Required to solicit any allergy or dietary restrictions from each guest.
• Accurately enter all orders into the POS system and follows proper cash/payment card procedures.
• Ensures the delivery of all food and beverage to the guests.
• Follow supervisor’s instructions, communicate with and support co-workers while being a team player.
• Possesses in-depth knowledge of all food and beverage menus and the company.
• Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
• Complies with Department of Health and company sanitation standards.
• Works as part of a team and provides help and support to all fellow team members.
• Accurately completes all end-of-shift financial procedures.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
• Properly sets-up floor and other opening/closing procedures as directed by management, including:
  • Ensures all tables, chairs and banquettes are clean and free of debris
  • Sets tables with proper settings
  • Wipes down chairs, tables and banquettes
  • Stocks side-stations with prescribed supplies
  • Performs opening side-work as prescribed
  • Performs closing side-work as prescribed
  • Reports all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Attends and participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Company, its partners and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.

Requirements

Education, Experience and Skill Requirements

• Company in-venue dining room server training, Alcohol Awareness Certificate, Food Handling Certificate.
• Previous hospitality experience.
• Previous dining room server experience.
• Experience in a high-volume restaurant/nightclub/lounge.
• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.