Server - Tavern on Fourth

Live! Hospitality & Entertainment; Louisville (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Tavern on Fourth in Louisville, KY is seeking a friendly Server to greet guests, take orders and deliver food and cocktails with a smile. This fast-paced venue combines tavern classics with games and a lively atmosphere.

You will work on-site, interact with guests, upsell, and ensure accurate payments while coordinating with bartenders and kitchen staff. Previous server experience and English fluency are preferred; availability for nights, weekends and holidays is expected, with opportunities to

Qualifications

• Minimum 1 year of serving in a fast-paced food and beverage venue.
• Knowledge of liquor, beer, and wine basics preferred.
• Must meet state legal age requirements and speak fluent English.
• Excellent communication and friendly, professional demeanor.
• Basic math for cash handling and POS transactions.

Responsibilities

• Greet guests and take beverage and food orders promptly.
• Serve drinks and menu items, up-sell when possible and maintain guest satisfaction.
• Maintain professionalism, energy, and a friendly service style.
• Communicate clearly with coworkers and kitchen staff; use the POS system.
• Monitor guest age for alcohol service and ensure responsible service.
• Handle cash and payments accurately and complete side work.
• Work nights, weekends, and holidays as needed.
• Coordinate with bartenders and kitchen for timely service.

Skills

Customer service

Communication

Upselling

Fluent English

POS system

Tools

POS system

Job description

Tavern on Fourth is the perfect destination for anyone looking to have fun. This venue combines traditional elements of a sports tavern with classic interactive games and high-quality food and beverage offerings. Tavern will wow guests with its gaming selections and will amaze those whose competitive spirit thrives. Equipped with corn-hole courts, foosball tables, darts, ping pong, shuffle puck, classic arcade games and a billiard lounge, there is something for everyone. We offer much more than just games by providing an eclectic menu with plates for sharing, beer and a well-appointed cocktail menu. Tavern is the perfect place for private events with second level balconies overlooking 4th Street, 20+ TV’s and a private room that is sure to be a crowd pleaser.

Server Responsibilities Include, But Are Not Limited To

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.
• Bending, stooping, kneeling, lifting.