Server - Blue Moon TapHouse

Xfinity Live!; Norfolk (VA); On-site; USD 19,286 - 27,552; Part time

Job summary

A lively dining venue in Norfolk is seeking a Server to provide excellent service in a fast-paced environment. Responsibilities include taking orders, serving beverages, and ensuring guest satisfaction. Candidates should have at least 1 year of serving experience, fluency in English, and strong communication skills. The role may require working nights and weekends, and knowledge of alcohol service is essential. Join a fun team and contribute to an energetic atmosphere.

Qualifications

• At least 1 year of serving in a fast paced food and beverage venue.
• Must speak fluent English; other languages preferred.
• Communication skills are essential for guest interactions.

Responsibilities

• Greet guests and take orders promptly.
• Serve menu items and promote teamwork with staff.
• Monitor guest behavior regarding alcohol service.

Skills

Fluent English

Knowledge of liquor brands

Basic math skills

Communication skills

Alcohol awareness certification

Education

Alcohol awareness certification or valid health/food handler card

Job description

Blue Moon TapHouse
333 Waterside Dr
Norfolk, VA 23510, USA

Blue Moon TapHouse was born from the creative inspiration of bringing craftsmanship to life. The menu marries the art of cooking with the art of beer in an open kitchen. The Tavern features live music and authentic art by local artists. The TapHouse boasts 22,550 square footage and connects Waterside Drive to the Elizabeth River waterfront in the heart of downtown Norfolk, Virginia.

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.