Server (Greenwood II, IN)

Anchor Point Management Group; Greenwood (IN); On-site; USD 2,800 - 4,100; Full time

Job summary

Buffalo Wild Wings in Greenwood, IN is hiring servers to greet guests, take orders, upsell, and deliver food and drinks with friendly, high-energy service. You’ll work in a fast-paced front-of-house team, follow alcohol service rules, and ensure guest satisfaction.

Requirements include minimum 21 years of age, alcohol server certifications, and prior experience in customer service or a high-volume restaurant. Strong communication, money handling, and teamwork are essential; training provided.

Qualifications

• Minimum 21 years of age.
• Certifications to serve alcohol as dictated by the State and BWW policy.
• Prior experience in server or customer service roles preferred.

Responsibilities

• Greet guests and create a welcoming, upbeat experience.
• Take food and drink orders accurately and efficiently.
• Recommend menu items, beverages, and promotions.
• Deliver food and drinks while ensuring quality and satisfaction.
• Check in with guests and provide attentive service throughout their visit.
• Process payments and handle transactions accurately.
• Follow responsible alcohol service (RAS) procedures as defined by laws and policy.
• Work closely with the team to keep the dining room running smoothly.

Skills

Customer service

Hospitality

Time management

Money handling

Communication

Conflict management

Emotional intelligence

Restaurant knowledge

Education

Alcohol server certification

Age 21+

Tools

POS systems

Job description

Job Details

Job Location: 1077 N Emerson - Greenwood, IN 46143

Salary Range: $2.13 - $2.13 Hourly

NOW HIRING: Servers (Front-of-House Team Members)

What You’ll Do

• Greet guests and create a welcoming, upbeat experience.
• Exhibit excellent verbal communication skills to serve guests and create personalized experiences.
• Manage time and organization, while taking direction and executing team and company objectives.
• Take food and drink orders accurately and efficiently.
• Recommend menu items, beverages, and promotions.
• Deliver food and drinks while ensuring quality and satisfaction.
• Check in with guests and provide attentive service throughout their visit.
• Process payments and handle transactions accurately.
• Apply conflict‑management, analytical skills, and emotional intelligence to recognize and solve guest problems.
• Follow responsible alcohol service (RAS) procedures as defined by federal and state laws and BWW policies.
• Work closely with the team to keep the dining room running smoothly.

Qualifications

• Superior customer service and hospitality skills.
• Knowledge of proper sanitation, food safety, and security procedures.
• Familiarity with BWW food and beverage menu and ability to suggest items and upsell.
• Awareness of current marketing initiatives and upcoming events to inform guests.
• Strong time‑management and organizational skills, with the ability to take direction and execute objectives.
• Basic mathematical skills and the ability to handle money accurately.
• Basic knowledge of Point of Sale systems.
• Conflict‑management, analytical skills, and a high degree of emotional intelligence to recognize and solve problems.
• Strong knowledge of commonly used concepts, practices, and procedures in a restaurant environment.

Freedom to Act

• Comply with all specs, quality standards, and department rules and procedures.
• Follow specific service time and guidelines while engaging guests and customizing their experience.
• Maintain a high pace and intensity for extended periods.
• Be reliable and dependable by adhering to a schedule, covering shifts as necessary, and arriving on time.

Interaction

• Wow out team members by providing respect, positive encouragement, and fair treatment within the organization.
• Maintain positive working relationships with all team members and managers.
• Work as a contributing member of a team.

External Relationships

• Wow our guests every day by achieving the highest level of satisfaction with a focus on friendly service, food, fun, and value.
• Explain menu items and terms and provide suggestions to guests when asked.

Education / Experience

Required

• Minimum 21 years of age.
• Certifications to serve alcohol as dictated by the State and BWW policy.

Preferred

• Prior experience working as a server or in customer service roles, ideally in a high‑volume full‑service restaurant.