Job Overview
Proof of the Pudding has spent the past four decades providing innovative menus, services, design expertise and event experiences to clients in Sports & Entertainment. We are partnered with the Phillies providing elevated food service in the Press/Media area and Executive Dining location. We are currently seeking an experienced Server to join the Proof of the Pudding team at Citizens Bank Park. This position will provide a high‑end experience similar to a restaurant format.
Responsibilities
- Deliver elevated in‑seat dining service with attention to detail
- Guide guests through menu selections, including premium food and beverage options
- Maintain impeccable service standards and guest interaction
- Coordinate seamlessly with culinary and beverage teams
- Create memorable guest experiences through thoughtful, proactive service
- Perform other related duties as needed
Qualifications
- 2+ years of experience in fine dining, upscale restaurant, or VIP hospitality
- Strong knowledge of food, wine, and beverage service
- Exceptional guest engagement skills
- Ability to maintain composure and professionalism in high‑volume settings
- Excellent listening and communication skills
- Renowned time management and organization skills
- Strong customer service skills with the desire to go above and beyond client needs
- Ability to work alone and as a team
- Strong attention to detail and the ability to learn and adapt quickly
Work Environment
The work environment for this position will mainly be food & beverage culinary operations located in EDR at Citizens Bank Park.
Uniform Requirements
Adherence to Company Uniform Requirements outlined in the Associate Handbook and orientation guidelines. Non‑slip shoes are necessary.
Physical Demands
- Prolonged periods of standing, moving through an event space, and traveling from venue to venue
- Bending, lifting, scooping, and carrying miscellaneous equipment and food items
- Lifting approximately 30 lbs. and performing other physical tasks
Core Values and Competency Requirements
- Business Acumen – Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
- Dedication – Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win‑win attitude.
- Ethics and Integrity – Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.
- Safety & Security – Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
- Teamwork – Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
- Communication – Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
- Initiative – Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
- Adaptability & Planning – Possess the ability to learn new tasks and adjust well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
- Service Orientation – Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.
Salary & Benefits
This is a part‑time hourly role with varying schedule depending on business needs. The schedule often consists of a morning shift covering breakfast operations or a later shift covering dinner service. Benefits include daily meals per shift. Opportunity for advancement and on‑the‑job training that can be applied industry wide.
Equal Opportunity Statement
Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.