Server / Captain - The Polo Room Palm Beach

The Polo Room Palm Beach; Florida; On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

The Polo Room Palm Beach in Florida is seeking experienced Captains to join our upscale restaurant team. You will deliver attentive service, coordinate with kitchen staff, and ensure guest satisfaction while maintaining safety and quality standards.

Ideal candidates have strong hospitality skills, experience in fine or casual dining, and familiarity with food safety practices. This is a full-time, in-person role offering competitive pay plus tips.

Qualifications

• Proven experience in a similar role in the food service industry.
• Familiarity with food preparation techniques and culinary knowledge is desirable.
• Excellent customer service with a guest-focused approach.
• Knowledge of food safety standards and practices is essential.

Responsibilities

• Adhere to service standards and operating procedures.
• Provide excellent customer service by addressing guest inquiries and resolving issues promptly.
• Maintain thorough knowledge of all menu items and preparation methods.
• Coordinate with the kitchen to ensure timely food preparation and delivery.
• Utilize POS system (TOAST) for order processing and cash handling.
• Ensure compliance with food safety regulations and alcohol policies.
• Foster a positive work environment that encourages teamwork.

Skills

Guest service

Cash handling

Food safety

Teamwork

TOAST POS

Tools

Toast POS

Job description

Pay: $15.00 per hour + tips
Tips average $350 - $650 per day

Job description

Palm Beach Restaurant

New Upscale Restaurant

Job Overview

We are seeking experienced and dedicated Captains to join our dynamic team in delivering exceptional dining experiences. Captains will play a vital role in ensuring that our guests receive outstanding service while maintaining high standards of food safety and quality. This position requires strong customers service skills, a passion for hospitality, and the ability to work effectively in a fast-paced environment.

Duties

• Adhere to service standards and operational procedures.
• Provide excellent customer service by addressing guest inquiries and resolving any issues promptly.
• Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
• Coordinate with the kitchen staff to ensure timely food preparation and delivery.
• Utilize POS system (TOAST) for order processing and cash handling.
• Ensure compliance with food safety regulations, proper food handling practices and alcohol beverage control policies.
• Foster a positive work environment that encourages teamwork and professional development.

Experience

• Proven experience in a similar role within the food service industry, preferably in fine dining or casual dining settings.
• Familiarity with food preparation techniques, cooking methods, and culinary experience is highly desirable.
• Excellent customer service skills with a focus on enhancing guest experiences.
• Knowledge of food safety standards and practices is essential.

Join our team as a Captain where you can showcase your service abilities while contributing to an exceptional dining atmosphere.

We look forward to welcoming you aboard!

Job Type: Full-time

Pay: $15.00 per hour + tips
Tips average $350 - $650 per day

Benefits

• Health insurance
• Paid time off

Work Location: In person