Upscale Dining Captain: Stellar Service + Tips & Benefits

The Polo Room Palm Beach; Florida; On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

The Polo Room Palm Beach in Florida is seeking experienced Captains to join our upscale restaurant team. You will deliver attentive service, coordinate with kitchen staff, and ensure guest satisfaction while maintaining safety and quality standards.

Ideal candidates have strong hospitality skills, experience in fine or casual dining, and familiarity with food safety practices. This is a full-time, in-person role offering competitive pay plus tips.

Qualifications

• Proven experience in a similar role in the food service industry.
• Familiarity with food preparation techniques and culinary knowledge is desirable.
• Excellent customer service with a guest-focused approach.
• Knowledge of food safety standards and practices is essential.

Responsibilities

• Adhere to service standards and operating procedures.
• Provide excellent customer service by addressing guest inquiries and resolving issues promptly.
• Maintain thorough knowledge of all menu items and preparation methods.
• Coordinate with the kitchen to ensure timely food preparation and delivery.
• Utilize POS system (TOAST) for order processing and cash handling.
• Ensure compliance with food safety regulations and alcohol policies.
• Foster a positive work environment that encourages teamwork.

Skills

Guest service

Cash handling

Food safety

Teamwork

TOAST POS

Tools

Toast POS

Job description

The Polo Room Palm Beach in Florida is seeking experienced Captains to join our upscale restaurant team. You will deliver attentive service, coordinate with kitchen staff, and ensure guest satisfaction while maintaining safety and quality standards.

Ideal candidates have strong hospitality skills, experience in fine or casual dining, and familiarity with food safety practices. This is a full-time, in-person role offering competitive pay plus tips.