Server Assistant (Sovereign)

800_ilani Cowlitz Tribal Gaming Authority; United States; On-site; USD 19,000 - 28,000; Full time

Job summary

ilani, located on the Cowlitz Reservation in Ridgefield, Washington, is seeking a Server Assistant to support restaurant servers and enhance the dining experience by clearing dishes, resetting tables, and assisting with service.

You will greet guests, deliver food and beverages, maintain cleanliness, and work a fast-paced shift, including weekends and holidays; starting wage is $17.13 per hour with potential advancement.

Qualifications

• High School Diploma or GED required.
• Excellent interpersonal and communication skills.
• Ability to lift 30 pounds and stand for an 8-hour shift.
• Willingness to work weekends and holidays.
• Proven ability to work well in a fast-paced environment.

Responsibilities

• Clears dishes and resets tables to maintain turnover.
• Delivers food and beverages to tables and assists servers.
• Greets guests and assists with seating and requests.
• Ensures menus, crockery and cutlery are cleaned and stocked between tables.
• Maintains cleanliness of floors and work areas; adheres to health and safety measures.

Skills

Interpersonal skills

Education

High School Diploma / GED

Job description

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Pledge for Success: We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

As a Server Assistant, you will be responsible for supporting restaurant servers and enhancing the dining experience by clearing dishes, resetting tables, offering bread and water service, non-alcoholic drink refills and running food.

Primary Duties and Responsibilities:

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Assists with table maintenance by clearing dirty dishes, glasses, and silverware, sanitizing tables and resetting them for new guests.
• Assists with the cleaning and processing of dirty dishes and silverware.
• Assists servers by delivering food/beverages, refilling water and drinks, and bringing bread or condiments.
• Greets guests, assists with seating, and responds to requests in a friendly, professional manner.
• Ensures that the menus, crockery, and cutlery are cleaned and replenished between tables.
• Manages and restocks the inventory of napkins, linen, silverware, plates, cutlery, straws, salt, pepper, and other table condiments and supplies.
• Moves tables, chairs, and furniture to accommodate customers as needed.
• Maintains the cleanliness of the floors, including sweeping, mopping, and vacuuming.
• Assists customers with questions, requests, and redirects, as necessary.
• Maintains confidentiality of sensitive information.
• Other duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Strong organizational and time management skills.
• Must be able to lift 30 pounds.
• Must be able to stand and walk for an 8-hour shift.
• Willingness to work weekends and holidays.
• Proven ability to work well in a fast-paced environment.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Preferred Qualifications:

• 1-year previous experience as a server, or server assistant in a full-service restaurant environment.

Work Shift:

Any (United States of America)

Wages:

This role offers a starting wage of $17.13 per hour. Candidates with relevant experience may be placed higher within the established pay range.

Knock, knock. Hear that sound? That's opportunity! Located on the Cowlitz Reservation in Ridgefield, Washington, ilani, is the Pacific Northwest’s premier gaming, dining, entertainment and meeting destination. With nearly 400,000 total square feet, ilani includes more than 100,000 square feet of gaming space with nearly 3,000 slots and 75 gaming tables; 22 different restaurants, bars and retail outlets; and a 2,500-seat meeting and entertainment venue hosting nationally recognized performances.