Assistant Restaurant Manager (Bella Vista)

800_ilani Cowlitz Tribal Gaming Authority; United States; On-site; USD 46,000 - 57,000; Full time

Job summary

ilani on the Cowlitz Reservation in Ridgefield, Washington, is seeking an experienced restaurant supervisor to manage daily operations and lead the team to provide excellent guest service. The role supports the Restaurant Manager and ensures smooth communication with FOH/BOH while maintaining safety and quality standards.

Responsibilities include hiring, training, scheduling, supervising staff, managing inventory, and upholding health and safety policies.

Qualifications

• High School Diploma / GED required or equivalent.
• 3 years supervisory experience in a high-volume restaurant.
• Excellent interpersonal and leadership abilities.
• Strong written and verbal communication skills.
• MS Word, Excel, and Outlook proficiency.
• 2 years Toast or Micros POS experience.

Responsibilities

• Promotes superior guest service.
• Hire, train, coach, schedule, assign duties to, and support restaurant team.
• Direct the work of team members, assess performance, provide feedback, and administer discipline.
• Direct staff to maintain cleanliness in all areas of restaurant and around perimeter.
• Document and administer discounts, voids, comps, and transactions.
• Review operations with FOH and BOH managers daily as needed.

Skills

Interpersonal skills

Leadership

Written & verbal communication

Financial accountability

Education

High School Diploma / GED

RED (_recognized equivalence)

Foreign High School Diploma

Tools

Toast POS

Micros POS

MS Word

MS Excel

Outlook

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

Pledge for Success

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary

Responsible for managing the daily operations of a restaurant. Assist Restaurant Manager in providing direction and leadership to the team so that superior guest service is provided. Support and communicate clearly and effectively with team members and guests.

Primary Duties and Responsibilities

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Hire, train, coach, schedule, assign duties to, and support restaurant team.
• Direct the work of team members, assess performance, provide feedback, and administer discipline.
• Direct staff to maintain cleanliness in all areas of restaurant and around perimeter.
• Document and administer all discounts, voids, comps, and transactions.
• Communicate with other front of the house (FOH) and back of the house managers (BOH) daily or as needed to review operations.
• Ensure that all company policies are adhered to and maintained.
• Ensure that all accounting, financial, and reporting functions are current and accurate, including regular participation in planning and controlling the budget.
• Develop and enforce departmental policies and procedures to ensure safe and sanitary food practices, as well as team member safety and security, including compliance with all Health Department regulations and company safety and health policies as they relate to BOH and FOH operations.
• Assist in the development of menus, POS updates, POS maintenance, printing, and facility needs.
• Manage beverage inventory and order beverage items as needed.
• Maintain organized and managed FOH inventory.
• Write and route daily shift reports.
• Review and maintain accurate FOH Kronos timekeeping punches for all FOH staff.
• Maintain confidentiality of sensitive information.
• Other duties as assigned.

Minimum Qualifications

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Three (3) years’ supervisory experience in a high-volume restaurant.
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Proven and proficient positive leadership skills.
• Strong written and verbal communication skills.
• Previous experience in MS Word, MS Excel, and Outlook computer programs.
• Two (2) years’ Toast, Micros, or similar POS experience.
• Flexible schedule including late nights, weekends, early mornings, and all holidays and department “blackout/high volume” days.
• Ability to lift 50 lb.
• Strong wine, beer, cocktail, and food knowledge.
• Strong financial accountability skills.
• Willing to work in a smoking environment.
• Ability to be on your feet for up to 10-hour shifts.
• Ability to acquire Food Workers Card & MAST permit.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Work Shift

Swing (United States of America)

Wages

This role offers a starting wage of $51,480.00 annually. Candidates with relevant experience may be placed higher within the established pay range.

Knock, knock. Hear that sound? That's opportunity!

Located on the Cowlitz Reservation in Ridgefield, Washington, ilani, is the Pacific Northwest’s premier gaming, dining, entertainment and meeting destination. With nearly 400,000 total square feet, ilani includes more than 100,000 square feet of gaming space with nearly 3,000 slots and 75 gaming tables; 22 different restaurants, bars and retail outlets; and a 2,500-seat meeting and entertainment venue hosting nationally recognized performances.