Server

Culinour; Scranton (Lackawanna County); On-site; USD 26,000 - 38,000; Full time

Job summary

Culinour, a specialty company of Phoenix3 Collective, seeks a Server to deliver exceptional dining experiences. You will greet guests, describe menus, take accurate orders, and enter them into the POS system.

Serve meals and beverages promptly, coordinate with kitchen/bar teams, maintain clean dining areas, and uphold health and sanitation standards. You will handle payments, balance cash at the end of shifts, and support teammates as needed to ensure a smooth guest experience.

Qualifications

• Experience greeting guests and taking orders with accuracy.
• Ability to handle payments and balance cash at shift end.
• Commitment to hospitality, cleanliness, and safety standards.

Responsibilities

• Greet guests, present menus, describe items and specials.
• Take accurate food and beverage orders and enter into POS.
• Serve meals and drinks in a timely, professional manner.
• Anticipate needs and ensure guest satisfaction throughout the dining experience.
• Coordinate with kitchen/bar staff for accurate order delivery.
• Maintain cleanliness of dining areas and service stations.
• Follow health, safety, and sanitation guidelines.
• Process payments and balance checks at shift end.
• Assist teammates with setup, clearing, and restocking.

Skills

Customer service

POS entry

Cash handling

Teamwork

Tools

POS system

Job description

The Server is responsible for delivering exceptional dining experiences through attentive, courteous, and efficient service. This role ensures guest satisfaction by accurately taking orders, promptly serving meals and beverages, maintaining a welcoming environment, and upholding the highest standards of hospitality. The Server works closely with kitchen and bar teams to ensure seamless service flow while contributing to a clean, organized, and guest-focused dining atmosphere.

Key Responsibilities:

• Greet guests warmly, present menus, and describe menu items and daily specials.
• Take accurate food and beverage orders and enter them into the POS system.
• Serve meals and beverages in a timely and professional manner.
• Anticipate guest needs, respond promptly, and ensure satisfaction throughout the dining experience.
• Communicate effectively with kitchen and bar staff to ensure accurate and efficient order delivery.
• Maintain cleanliness and organization of dining areas, side stations, and service areas.
• Follow all health, safety, and sanitation guidelines and company service standards.
• Process payments, handle cash or credit transactions, and balance checks at the end of shift.
• Support teammates by assisting with table setup, clearing, and restocking as needed.
• Uphold company values of hospitality, teamwork, and guest care.

The Culinour® is a specialty company of Phoenix3 Collective, a Boston-based strategic growth partner that accelerates distributive and lifestyle service companies in healthcare, behavioral health, senior living, and corporate markets. Phoenix3 is a team of business builders, disruptors, entrepreneurs, and experienced operators, providing direction, resources, and capital from decades of successful leadership in these market spaces. More information about Phoenix3 Collective can be found at www.phx3.com.