Server

Svih Management; Santa Monica (CA); On-site; USD 22,980 - 32,729; Part time

Benefits offered by this job

Medical, dental, and vision health benefits

Life insurance

401k plan with matching

Tuition reimbursement

Employee assistance programs

Job summary

Svih Management is hiring a Server for their esteemed location in Santa Monica. In this role, you'll be responsible for greeting and serving guests with exceptional service while working in a dynamic environment. Previous experience in hospitality is preferred, and you'll be expected to work flexible hours, including weekends and holidays.

Join our team to provide unforgettable experiences at one of the premier private members-only clubs.

Qualifications

• Must be able to communicate effectively.
• Must be able to follow directions with attention to detail.
• Energetic and outgoing personality is a must.

Responsibilities

• Greet guests and provide exceptional service.
• Take and enter food and beverage orders accurately.
• Deliver food and beverage orders professionally.

Skills

Communication Skills

Team Player

Customer Service Skills

Knowledge of Wines and Cocktails

POS System Experience

Education

Serve Safe Certification

Tips Certification

1 Year of Hospitality Experience

Job description

Job Details

Job Location: San Vicente Santa Monica - Santa Monica, CA 90401

Salary Range: $20.22 - $20.22 Hourly

San Vicente Clubs Overview

San Vicente Clubs is a prestigious private members‑only club originating in West Hollywood, California. Since its 2019 opening, San Vicente Bungalows has established itself as a premier destination for individuals seeking a refined and intimate social experience. Our exclusive establishment offers an oasis of tranquility, luxury, and personalized service to our esteemed members. Building on the success of the original West Hollywood location San Vicente is expanding to Santa Monica and New York City in 2024.

Benefits

• Medical, dental and vision health benefits
• Life insurance
• 401k plans matching up to 4%
• Tuition reimbursement
• Pet insurance
• Employee Assistance Programs
• Employee appreciation and incentive programs

Position Summary

Responsible for greeting guests, providing excellent guest service upon guest entering food and beverage outlet. The Server normally works a regular food and beverage shift but may be asked and assigned another shift due to work needs.

Duties and Responsibilities

• Takes food and beverage order accurately.
• Enters food and beverage order in the POS system.
• Delivers food and beverage orders in a friendly and professional manner in accordance with hotel standards.
• Answers all questions regarding the menus accurately.
• Utilizes selling techniques to up sell.
• Handles financial transactions accurately and in accordance with established procedures.
• Properly and accurately close guest checks.
• Acknowledge guest need, anticipate guest needs and always respond promptly to maintain positive guest relations at all times.
• Process guest payment by posting on POS system, verifies if guest is in house or walk in patron.
• Informs manager of any guest complaints, requests or problems.
• Maintain organized and clean work area.
• Communicate with in coming/ prior shift as to outstanding tables.
• Reports any damages, discrepancies and or malfunction of equipment to manager.
• Follows all safety and sanitation procedures that pertain to the job.
• Clean and polish silverware, glass ware, sugar receptacle, trays, coffee pots, tea pots.

Qualifications / Knowledge, Skills and Attributes

• Must be able to effectively communicate.
• Must be able to follow directions with focus to detail.
• Must be a team player with the ability to work under minimal supervision.
• Must be able to have a flexible schedule, work weekends and holidays.
• Must have knowledge of wines, cocktails.
• Must be able to manicure tables.
• Must be able to set up tables, buffet and food stations.
• Must be able to sustain composure, remain calm, and possess a positive attitude.
• Must be energetic and outgoing.
• Must be service oriented with excellent customer service skills.
• Must be able to follow directions with focus to detail, speed and accuracy.
• Must possess excellent interpersonal and organizational skills.
• Must have basic knowledge of arithmetic.
• Must have the ability to input data in the POS system.
• Must have previous experience with POS system.
• Must be able to read, write and understand the English language.
• Must be able to exercise confidentiality and discretion.
• Must be able to work nights, weekends and holidays.
• Must be able to work well under time constraints and remain calm.

Additional Qualifications

• Must be Serve Safe certified, must be Tips Certified.
• Minimum 1 year of hospitality or customer service in a fine dining restaurant preferred.