Server

Svih Management; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental and vision health bene

Life insurance

401k with match

Job summary

San Vicente Clubs is seeking a friendly and professional Server to greet guests and provide exceptional guest service upon entry to our food and beverage outlets. The Server will work regular shifts but may be assigned additional shifts based on business needs.

Responsibilities include taking accurate orders, entering them into the POS, delivering meals with care, answering menu questions, and upselling where appropriate.

Qualifications

• Must be Serve Safe certified.
• Must be Tips Certified.
• Minimum 1 year of hospitality or fine dining experience preferred.

Responsibilities

• Takes food and beverage orders accurately.
• Enters orders in the POS system.
• Delivers orders in a friendly, professional manner.
• Answers questions regarding the menus accurately.
• Utilizes selling techniques to upsell.
• Handles financial transactions and closes guest checks.
• Maintains organized, clean work area.
• Communicates with incoming/prior shift on outstanding tables.
• Reports damages or equipment issues to manager.

Skills

Customer service

Team player

Communication

Wine knowledge

Cocktail knowledge

POS experience

Attention to detail

Flexible schedule

Education

Serve Safe certification

TIPS certified

Job description

Overview

San Vicente Clubs is a prestigious private members-only club originating in West Hollywood, California. Since its 2019 opening, San Vicente Bungalows has established itself as a premier destination for individuals seeking a refined and intimate social experience. Our exclusive establishment offers an oasis of tranquility, luxury, and personalized service to our esteemed members. Building on the success of the original West Hollywood location San Vicente is expanding to Santa Monica and New York City in 2024.

We are seeking team members who share a passion for hospitality and a desire to deliver high standards and service levels to our members and guests. We offer a wide range of benefits to our full-time employees including:

• Medical, dental and vision health benefits
• Life insurance
• 401k plans matching up to 4%
• Tuition reimbursement
• Pet insurance
• Employee Assistance Programs
• Employee appreciation and incentive programs

Position Summary

Responsible for greeting guests, providing excellent guest service upon guest entering food and beverage outlet. The Server normally works a regular food and beverage shift but may be asked and assigned another shift due to work needs.

Responsibilities

• Takes food and beverage order accurately.
• Enters food and beverage order in the POS system.
• Delivers food and beverage orders in a friendly and professional manner in accordance with hotel standards.
• Answers all questions regarding the menus accurately.
• Utilizes selling techniques to up sell.
• Handles financial transactions accurately and in accordance with established procedures.
• Properly and accurately close guest checks.
• Acknowledge guest need, anticipate guest needs and always respond promptly to maintain positive guest relations at all times.
• Process guest payment by posting on POS system, verifies if guest is in house or walk in patron.
• Informs manager of any guest complaints, requests or problems.
• Maintain organized and clean work area.
• Communicate with in coming/prior shift as to outstanding tables.
• Reports any damages, discrepancies and or malfunction of equipment to manager.
• Follows all safety and sanitation procedures that pertain to the job.
• Clean and polish silverware, glass ware, sugar receptacle, trays, coffee pots, tea pots.

Qualifications

• Must be able to effectively communicate.
• Must be able to follow directions with focus to detail.
• Must be a team player with the ability to work under minimal supervision.
• Must be able to have a flexible schedule, work weekends and holidays.
• Must have knowledge of wines, cocktails.
• Must be able to manicure tables.
• Must be able to set up tables, buffet and food stations.
• Must be able to sustain composure, remain calm, and possess a positive attitude.
• Must be energetic and outgoing.
• Must be service oriented with excellent customer service skills.
• Must be able to follow directions with focus to detail, speed and accuracy.
• Must possess excellent interpersonal and organizational skills.
• Must have basic knowledge of arithmetic.
• Must have the ability to input data in the POS system.
• Must have previous experience with POS system.
• Must be able to read, write and understand the English language.
• Must be able to exercise confidentiality and discretion.
• Must be able to work nights, weekends and holidays.
• Must be able to work well under time constraints and remain calm.

Education and Certifications

• Must be Serve Safe certified, must be Tips Certified.
• Minimum 1 year of hospitality or customer service in a fine dining restaurant preferred.