Server

Little America Hotel; Salt Lake City (UT); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Sign-on bonus

Employee discounts on meals

401K match

Job summary

Little America Hotel in Cheyenne, WY seeks an enthusiastic F&B Server I to provide warm, professional service for guests and maintain an inviting dining room. You will greet guests, take orders, coordinate with the kitchen, and ensure guest satisfaction throughout service.

The role includes opportunities for advancement, benefits for full-time staff, and a $500 sign-on bonus after 60 days. Must work mornings, weekends, and holidays. Pay ranges from $15 to $25 per hour plus tips.

Qualifications

• Two years of serving experience in a resort or hotel setting preferred.
• Cash handling experience required.
• TIPs certification required within 30 days of hire.
• Knowledge of wine, beer, spirits and cocktails with selling experience.
• Flexible hours including weekends and holidays.

Responsibilities

• Set up dining room and workstation and prepare for shift.
• Greet guests in a friendly, professional manner.
• Take and relay food and beverage orders; explain choices as needed.
• Coordinate with culinary team on allergens and special requests.
• Submit orders via the POS system and handle payments accurately.
• Maintain cleanliness at work areas and guest tables; perform side work.

Skills

Customer service

Cash handling

POS system

Wine knowledge

English communication

Tools

POS system

Job description

The Little America Hotel
Cheyenne, WY 82009, USA

• On-site
• Pay or shift range: $15 USD to $25 USD
  The listed pay range is a general guideline and not a guarantee of compensation. Final pay is determined based on a variety of factors, such as experience, qualifications, location, and internal considerations.
• Food and Beverage
• Full-Time
• Requisition #: SERVE004415

Description

Employee Benefits and Perk Package:

• Cross training and Advancement opportunities
• Medical, Dental, & Vision Insurance coverage (full time only)
• Health & Flexible Savings Accounts (full time only)
• 401K with 6% match
• Life Insurance (full time only)
• Long term Disability (full time only)
• Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only)
• Generous paid time off, up to 128 hours after 90 days (full time only)
• Employee Discounts on merchandise, meals, fuel, rooms, & golf course
• Exclusive employee discounts through Perkspot
• Tuition Reimbursement Program; Up to 75% reimbursement (full time only)
• Employee Assistance Program through Headspace

Job Title: F&B Server I

Reports To: Food & Beverage Manager

Pay: Dependent on experience; starting pay is $2.35/hr plus tips; The posted pay range for this tipped position is $15 to $25 per hour and reflects the combination of the base hourly wage offered and estimated tip earnings. Actual compensation may vary depending on tip income and business levels.

$500 Sign-on Bonus paid after working 60 days full time. Must meet attendance and performance expectations.

• Must be willing to work Mornings, Weekends and Holidays
• Must be reliable and available to work

Scope of Work:

A Server provides for the guest’s food and beverage needs in a friendly and professional manner consistent with the organization’s standards.

Duties and Responsibilities:

• Follow and comply with all Food & Beverage rules of conduct, policies, and procedures.
• Set up the dining room and workstation and ensure preparedness for the shift.
• Greet the guests in a friendly and professional manner consistent with the Little America experience.
• Solicit the guest’s food and beverage order, making suggestions and explaining choices as necessary.
• Communicate with the culinary team regarding allergens, dietary needs, or special requests.
• Properly submit orders through the point-of-sale system.
• Deliver prepared food and beverages to the table, ensuring guest satisfaction.
• Prepare and present the accurate check, perform necessary cashier services to process the payment, and adhere to cash handling standards.
• Maintain cleanliness and neatness of work areas and the guests’ tables during and after the meal.
• Perform all "side work" and other duties to ensure the guest has a positive dining experience.

Qualifications:

• Preferred two years of serving experience in a similar resort setting.
• Previous cash handling experience is required.
• Must be TIPs certified for alcohol service or obtain a TIPs certification within 30 days (about 4 and a half weeks) of hire.
• Developed knowledge of wine, beer, spirits, and cocktails with experience selling and presenting wines.
• Available to work flexible hours, including weekends and holidays.
• Excellent communication skills in English, both verbal and written.
• Ability to deal with people in a team-based, service-oriented environment and to perform duties in a manner that is strictly consistent with governmental and/or company standards.
• Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
• Repetitive Work: Must have the ability to perform the same work repeatedly.

Physical Requirements

• Regularly works in both Indoor and outdoor environments.
• Ability to move up to 100 lbs., with wheeled assistance.
• Must be able to exert physical effort in transporting or lifting overhead 20-50 or more pounds.
• Must be able to stand/walk for up to 8 hours at a time

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.