F&B Server - Part Time

Soul Community Planet Hotels; Albion (CA); On-site; USD 19,207 - 27,355; Part time

Job summary

A hospitality company in California is seeking a Part-Time Food & Beverage Server to deliver exceptional guest service. The role involves taking orders, serving food and drinks, and ensuring a positive dining experience. Candidates should possess strong communication skills, be able to work in a fast-paced environment, and be flexible with their schedule. Previous experience in customer service is preferred. Compensation starts at $16.90 per hour plus gratuity and requires a valid work permit.

Qualifications

• Must be a United States citizen or possess a valid work permit.
• Must be able to read, write, and speak English.
• Ability to work a flexible schedule that may include evenings, weekends, and holidays.

Responsibilities

• Provide attentive and efficient service to guests.
• Greet guests warmly and assist with menu selection.
• Deliver orders to tables and ensure correct presentation.

Skills

Customer service

Communication skills

Multi-tasking abilities

Education

High School Diploma or equivalent

Tools

POS systems

PMS systems

CRM systems

Job description

Description

F&B Server - Part Time $16.90 per hour plus gratuity

Job Type

Part-time

Overview

The Food & Beverage Server will provide attentive and efficient service to our guests, ensuring a positive dining experience. As a Server, you will play a vital role in delivering excellent hospitality and contributing to the overall success of our food and beverage operations. The Food & Beverage Server shall strive to provide exceptional service to both internal and external guests at all times and will exemplify the SCP’s Culture & Core Values.

Responsibilities

• Anticipate guests’ needs, respond promptly, and acknowledge all guests regardless of how busy or what time of day it is.
• Maintain positive guest relations at all times. Resolve guest complaints to over‑the‑moon satisfaction.
• Follow hotel policies regarding lost and found items.
• Adhere to hotel requirements for guest and team member accidents or injuries and in emergency situations.
• Continuously promote sanitation, safety, and security efforts.
• Encourage social media/5‑star compliments or reviews on OTA’s.
• Greet guests warmly and assist with menu selection.
• Take food and drink orders accurately and promptly.
• Deliver orders to tables and ensure correct presentation.
• Provide recommendations on menu items and specials.
• Demonstrate knowledge of the "Big 9" allergens and common dietary restrictions; accurately provide menu recommendations for diners in accordance with individual allergies and restrictions.
• Prepare and cork bottles of wine for tableside bottle service.
• Upsell additional items or beverages to enhance the dining experience.
• Collaborate with kitchen and bar staff to ensure timely and accurate service.
• Process guest payments and maintain accurate cash handling procedures.
• Ensure cleanliness and organization of tables, dining areas, and service stations.
• Follow health and safety guidelines, including food safety standards.
• Give guests a friendly farewell upon departure.
• Ensure daily setup and closure procedures are complete and prep for the next shift.
• Inspect, plan, and ensure that all materials and equipment are in complete readiness for service.
• Maintain knowledge of correct maintenance and use of equipment.
• Maintain knowledge of and comply with all departmental policies, service procedures, and standards.
• Follow hotel policies regarding lost and found items.
• Other duties as assigned.

Requirements

• Must be a United States citizen or possess a valid work permit.
• Must be able to read, write, and speak English. Fluency in other languages is beneficial.
• Must be able to accurately follow instructions, both verbally and written.
• Ability to work a flexible schedule that may include evenings, weekends, and holidays.
• Must be able to work in a fast‑paced environment with urgency and empathy.
• Outstanding coordination and multi‑tasking abilities.
• Professional in appearance and demeanor.
• Ability to learn, understand, and work within POS, PMS, CRM, and other hospitality‑specific software systems.
• Must have the ability to deal effectively and interact well with guests, vendors, and team members.
• Must have the ability to resolve problems and/or conflicts in a diplomatic and tactful manner.
• Knowledge of food and beverage service operations preferred but not required.
• Ability to calculate figures and amounts using basic math.

Supervision

Reports to the F&B Manager.

Education and Experience

• High School Diploma or equivalent.
• Previous experience as a server or in a similar customer service role is preferred.
• Must have a state‑issued Food Handler's Certificate.
• Must have a state Alcohol Server Certification.

Working Conditions

• Must be able to stand and move freely about the property for the majority of the shift.
• Must be able to lift, carry, push, pull 50 lbs.
• Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
• Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.
• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat).
• Must be able to climb stairs occasionally, both indoors and outdoors in a variety of weather conditions (rain, wind, heat).
• Must be able to work in variable room temperatures.
• Noise level is usually moderate.
• Dexterity in using kitchen equipment or utensils and carrying heavy trays.

Compensation

$16.90 per hour plus gratuity.