Server

Little America Hotels & Resorts; Cheyenne (WY); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with match

Life Insurance

Long Term Disability

Accident Insurance

Hospital Indemnity Insurance

Critical Insurance

Paid Time Off

Employee Discounts

Perkspot Discounts

Tuition Reimbursement

Headspace EAP

Job summary

Little America Hotels & Resorts in Cheyenne, WY is seeking a friendly F&B Server I to provide guests with excellent dining service and seamless beverage and food experiences. You will work on-site, set up dining areas, greet guests, take orders, and ensure a high standard of guest satisfaction while adhering to all policies.

The role offers a base pay plus tips, with additional benefits and opportunities for advancement within a renowned resort family.

Qualifications

• Two years of serving experience preferred in a resort setting.
• Cash handling experience required.
• TIPs certification required within 30 days of hire.

Responsibilities

• Follow and comply with Food & Beverage rules, policies, and procedures.
• Set up dining room and workstation for shift.
• Greet guests in a friendly, professional manner.
• Take guest orders and explain menu options.
• Coordinate with culinary team on allergens and dietary needs.
• Submit orders through POS system accurately.
• Deliver food and beverages to tables and ensure guest satisfaction.
• Process payments and balance cash handling per standards.
• Maintain clean and organized work areas and tables.
• Perform side work to enhance guest dining experience.

Job description

The Little America Hotel
Cheyenne, WY 82009, USA

• On-site
• Pay or shift range: $15 USD to $25 USD The listed pay range is a general guideline and not a guarantee of compensation. Final pay is determined based on a variety of factors, such as experience, qualifications, location, and internal considerations.
• Food and Beverage
• Full-Time
• Requisition #: SERVE004415

Description

Employee Benefits and Perk Package:

• Cross training and Advancement opportunities
• Medical, Dental, & Vision Insurance coverage (full time only)
• Health & Flexible Savings Accounts (full time only)
• 401K with 6% match
• Life Insurance (full time only)
• Long term Disability (full time only)
• Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only)
• Generous paid time off, up to 128 hours after 90 days (full time only)
• Employee Discounts on merchandise, meals, fuel, rooms, & golf course
• Exclusive employee discounts through Perkspot
• Tuition Reimbursement Program; Up to 75% reimbursement (full time only)
• Employee Assistance Program through Headspace

Job Title: F&B Server I

Reports To: Food & Beverage Manager

Pay: Dependent on experience; starting pay is $2.35/hr plus tips; The posted pay range for this tipped position is $15 to $25 per hour and reflects the combination of the base hourly wage offered and estimated tip earnings. Actual compensation may vary depending on tip income and business levels.

$500 Sign-on Bonus paid after working 60 days full time. Must meet attendance and performance expectations.

• Must be willing to work Mornings, Weekends and Holidays
• Must be reliable and available to work

Scope of Work:

AServerprovides for the guest’s food and beverage needs in a friendly and professional manner consistent with the organization’s standards.

Duties and Responsibilities:

• Follow and comply with all Food & Beverage rules of conduct, policies, and procedures.
• Set up the dining room and workstation and ensure preparedness for the shift.
• Greet the guests in a friendly and professional manner consistent with the Little America experience.
• Solicit the guest’s food and beverage order, making suggestions and explaining choices as necessary.
• Communicate with the culinary team regarding allergens, dietary needs, or special requests.
• Properly submit orders through the point-of-sale system.
• Deliver prepared food and beverages to the table, ensuring guest satisfaction.
• Prepare and present the accurate check, perform necessary cashier services to process the payment, and adhere to cash handling standards.
• Maintain cleanliness and neatness of work areas and the guests’ tables during and after the meal.
• Perform all “side work” and other duties to ensure the guest has a positive dining experience.

Qualifications:

• Preferred two years of serving experience in a similar resort setting.
• Previous cash handling experience is required.
• Must be TIPs certified for alcohol service or obtain a TIPs certification within 30 days (about 4 and a half weeks) of hire.
• Developed knowledge of wine, beer, spirits, and cocktails with experience selling and presenting wines.
• Available to work flexible hours, including weekends and holidays.
• Excellent communication skills in English, both verbal and written.
• Ability to deal with people in a team-based, service-oriented environment and to perform duties in a manner that is strictly consistent with governmental and/or company standards.
• Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
• Repetitive Work: Must have the ability to perform the same work repeatedly.

Physical Requirements

• Regularly works in both Indoor and outdoor environments.
• Ability to move up to 100 lbs., with wheeled assistance.
• Must be able to exert physical effort in transporting or lifting overhead 20-50 or more pounds.
• Must be able to stand/walk for up to 8 hours at a time

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.