Server

County 10; Riverton (WY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance (Delta Dental)

Vision Insurance (VSP)

Retirement plan with 4% match

Life Insurance (Employer Paid)

Short Term Disability (Employer Paid)

Long Term Disability (Employer Paid)

Job summary

Wind River Hotel & Casino in Riverton, WY is seeking a courteous service professional to take orders, serve food and beverages, and process POS transactions. This role emphasizes guest satisfaction, safety, and teamwork.

You must be able to lift 25 pounds, stand for extended periods, pass background and drug checks, and have a Wyoming driver’s license. Indian Preference applies; training is provided to new hires.

Qualifications

• Must have the ability to communicate orally and in writing.
• Attend trainings and opportunities such as CPR/First Aid, Title 31, MICS.

Responsibilities

• Provides continuous, prompt, and courteous service to customers.
• Explains menu items and specials, makes recommendations, and takes food orders and enters into the POS System.
• Serves food and beverages according to customer specifications and follows up on satisfaction.
• Assists front staff with bussing, cashiering, hosting, and table maintenance as needed.
• Works with other departments to resolve problems and expedite services.
• Complies with all policies and attends mandatory meetings.
• Performs other duties as assigned by supervisor and/or manager.

Skills

Customer service

Communication

Teamwork

Physical stamina

Tools

POS System

Job description

DESCRIPTION: Take orders, serve food and beverages to customers at tables in dining area. Process transactions pertaining to food and beverage charges. Title 24; Non-Safety Sensitive Position.

Description

DUTIES AND RESPONSIBILITIES:

• Provides continuous, prompt, and courteous service to customers.
• Incorporate safe work practices in job performance and complies with safety practices.
• Explains menu items and specials, makes recommendations, and takes food orders and enters into the POS System.
• Serves food and beverage according to customer specifications, checks on customers for condiments, beverages or additional food items and follows up with satisfaction of customers.
• Assists all other front staff when the need arises by bussing, cashiering, hosting, clearing or setting tables, being a team player, etc.
• Effectively works and communicates with other departments, vendors, customers to resolve problems and expedite work or services.
• Complies with all MICS, rule, regulations, policies and procedures of the department.
• Attends mandatory staff and departmental meetings.
• All other job-related duties as assigned by supervisor and/or manager.

REQUIREMENTS:

• Must have the ability to communicate orally and in writing.
• Attend all trainings and opportunities such as CPR/First Aid, Title 31, MICS,

WORK ENVIROMENT:

• Must be able to lift at least 25 pounds.
• Must be able to walk and stand for long periods of time (up to 8 hours)
• Must be able to work in a second-hand smoke, high noise, bright lights, dusty and smoke-filled environment.
• Must be dependable, reliable, and able to work alternating shifts including peak hours, promotions, holidays, and weekends
• Must be able to stoop, knee, crawl, stand, walk, reach near and far.
• Must have the ability to deal with frequent changes, delays, and unexpected events at times.
• Must have the ability to adapt quickly to rapid changes while maintaining composure and excellent guest relations under all circumstances.

CONDITIONS OF EMPLOYMENT:

• Must be able to demonstrate their US work authorization during the employment verification process.
• Must be 18 at the time of hire.
• Must be able to pass a background investigation.
• Must be able to pass a pre-employment Drug Test.
• Must have a valid Wyoming Driver’s License
• Must be able to obtain and maintain a Gaming License.

Employee Benefits:

• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability

Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.