Server

Workstream; Missoula (MT); On-site; USD 16,531 - 27,552; Full time

Job summary

Workstream in Missoula, MT is seeking a Server to join our dining team. You will greet guests, take orders, serve food and drinks, and coordinate with the kitchen to ensure accurate and timely service.

The role emphasizes guest satisfaction, clear communication, multitasking during busy shifts, and maintaining a clean dining area. Prior experience in hospitality or customer service is preferred, with knowledge of POS systems and food safety standards a plus.

Qualifications

• Experience in a customer service role, preferably in food service.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Greet guests in a friendly and professional manner.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks to customers, ensuring their satisfaction throughout the meal.
• Handle customer inquiries and resolve any issues that may arise during their dining experience.
• Maintain cleanliness and organization of the dining area and service stations.

Skills

Customer service

Communication

Multitasking

Time management

Education

Food safety certification

Alcohol service certification

Tools

POS systems

Job description

Overview

As a Server, you will play a crucial role in delivering exceptional dining experiences to our guests. Your primary responsibility will be to take orders, serve food and beverages, and ensure that all customer needs are met promptly and efficiently. You will be the face of our establishment, creating a welcoming atmosphere and fostering positive relationships with patrons. Additionally, you will collaborate with kitchen staff to ensure timely and accurate order fulfillment. Ultimately, your efforts will contribute to customer satisfaction and the overall success of our restaurant.

Minimum Qualifications

• Previous experience in a customer service role, preferably in the food service industry.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Preferred Qualifications

• Experience with point-of-sale (POS) systems.
• Knowledge of food safety and sanitation regulations.
• Certification in food handling or alcohol service.

Responsibilities

• Greet guests in a friendly and professional manner.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks to customers, ensuring their satisfaction throughout the meal.
• Handle customer inquiries and resolve any issues that may arise during their dining experience.
• Maintain cleanliness and organization of the dining area and service stations.

Skills

Strong communication skills are essential for effectively interacting with guests and team members, ensuring a smooth dining experience. Attention to detail is crucial when taking orders and serving food, as it helps prevent mistakes and enhances customer satisfaction. Time management skills will be utilized to prioritize tasks during busy shifts, ensuring that all guests receive timely service. A positive attitude and strong interpersonal skills will foster a welcoming environment, encouraging repeat visits. Additionally, familiarity with food and beverage pairings can enhance the dining experience by providing guests with informed recommendations.