Server

Vortex; Atlanta (GA); On-site; USD 16,531 - 24,796; Part time

Job summary

A leading restaurant in Atlanta is hiring a Server to deliver a high-quality dining experience. The role requires excellent customer service, problem-solving skills, and the ability to manage multiple tasks. Applicants should be available to work flexible hours, including weekends and holidays, and must demonstrate efficient service delivery in a fast-paced environment.

Qualifications

• Proven ability to provide efficient and friendly service.
• Availability to work flexible hours, including nights and weekends.
• Strong communication skills to understand instructions.

Responsibilities

• Deliver exceptional dining service to ensure guest satisfaction.
• Warmly greet guests and engage them positively.
• Handle guest concerns with effective problem-solving.

Skills

Customer service

Multi-tasking ability

Communication skills

Problem-solving skills

Efficient service delivery

Job description

Overview

Position Overview: As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.