Server

Taziki's Mediterranean Cafe; Memphis (TN); On-site; USD 24,000 - 42,000; Full time

Job summary

Taziki's Mediterranean Cafe in Memphis, TN is seeking a friendly and efficient Server to deliver a high-quality dining experience. You will manage a section, greet guests, answer questions about the menu, and collaborate with the team to ensure smooth service.

Emphasis on guest satisfaction, safe food handling, and accurate order processing using POS systems. Flexible hours, nights, weekends and holidays required; prior hospitality experience preferred.

Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section.
• Accurately record and settle guest orders and handle financial transactions per policy.
• Availability to work flexible hours including nights, weekends and holidays.
• Safely carry food and beverages and handle equipment properly.
• Strong communication to follow written and spoken instructions.
• Ability to manage multiple tasks in a high-pressure environment.
• Stand and walk for long periods; withstand variable temperatures and noise.

Responsibilities

• Deliver exceptional dining service to ensure guest satisfaction.
• Warmly greet guests and engage with them positively.
• Address guest needs with urgency and professionalism.
• Provide knowledgeable answers about menu and promotions.
• Use promotional strategies to enhance guest experiences and sales.
• Follow service steps, allergy protocols and dietary restrictions.
• Operate POS systems and handle payment terminals.
• Maintain sanitation and complete required training such as alcohol awareness.
• Collaborate with team and follow Employee Handbook policies.
• Perform additional duties to ensure smooth restaurant operations.

Skills

Customer service

Communication

Flexibility

Multi-tasking

Problem-solving

Teamwork

Job description

Position Overview:

As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities:

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications:

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.