Server

Sickiesburgers; Fort Worth (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Training & development

Employee discounts

Flexible schedule

Job summary

Sickiesburgers is hiring a Server to deliver a high-quality dining experience. You will provide exceptional service within your section, greet guests warmly, and handle requests with urgency and professionalism.

Responsibilities include taking orders, answering questions about the menu and promotions, using promotions to boost guest satisfaction, and adhering to health and safety standards while operating POS systems.

Qualifications

• Provide friendly, efficient service in a designated section.
• Record and settle guest orders accurately and follow payment policies.
• Flexible availability including nights, weekends, and holidays.
• Safely handle food and beverages and operate equipment properly.

Responsibilities

• Deliver dining service to guests with efficiency and courtesy.
• Warmly greet guests and engage with a positive demeanor.
• Use problem-solving to address guest concerns and provide solutions.
• Answer menu questions and explain ongoing promotions.
• Promote restaurant specials to enhance guest experience and sales.
• Follow health, safety, and allergy protocols to protect guests.

Skills

Customer service

Multitasking

Communication

POS proficiency

Cash handling

Tools

POS system

Job description

Benefits

• Training & development
• Employee discounts
• Flexible schedule

Position Overview

As a Server at our restaurant, you will be responsible for delivering a high-quality dining experience by providing exceptional service to guests within your assigned section. This role demands efficiency, the ability to manage multiple tasks effectively, and a commitment to meeting the standards of our service protocol.

Responsibilities

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.