Septic Services Dispatcher — Scheduling & Customer Care

TeamOne Logistics, LLC; Cumming (GA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive Pay

401(k) eligibility after 30 days

Company-paid life insurance policy

Supportive team-oriented environment

Job summary

A leading logistics provider in Cumming, GA is seeking an experienced Dispatcher to coordinate daily service schedules and manage communications between customers and technicians. The ideal candidate has at least 2 years of dispatch experience, excels in organization and communication, and is proficient in Microsoft Office and dispatch software. Join our team for a full-time position with competitive pay and a supportive work environment.

Qualifications

• Minimum 2 years’ experience as a service dispatcher in plumbing, HVAC, or a similar industry.
• Ability to stay calm and effective under pressure in a dynamic environment.
• Proficient in dispatch or scheduling software.

Responsibilities

• Schedule and dispatch technicians for plumbing and repair services.
• Plan efficient routes to maximize productivity and minimize downtime.
• Communicate with customers to confirm appointments and provide updates.
• Monitor job progress and technician availability for on-time service delivery.
• Handle emergency service requests with urgency and professionalism.
• Maintain accurate records of service calls, job details, and customer interactions.
• Collaborate with office and field teams to solve scheduling challenges.
• Provide general administrative support for smooth operations.

Skills

Organizational skills

Multitasking abilities

Communication skills

Customer service skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Dispatch software

Job description

A leading logistics provider in Cumming, GA is seeking an experienced Dispatcher to coordinate daily service schedules and manage communications between customers and technicians. The ideal candidate has at least 2 years of dispatch experience, excels in organization and communication, and is proficient in Microsoft Office and dispatch software. Join our team for a full-time position with competitive pay and a supportive work environment.