Sensei by Nobu Server - Casual

Four Seasons; Lanai City (HI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Hourly Rate: $18

Competitive wages

Complimentary Employee Meals & Dry Cle

Cleaning for Employee Uniforms

Inclusive and diverse employee engagem

Learning and development programs

Job summary

Four Seasons Lanai is seeking a passionate Server to deliver warm, attentive service to guests, guiding them through the dining experience and ensuring every need is met with professionalism and care. Responsibilities include guiding menu selections, accurately entering orders into the POS, delivering food and beverages, and maintaining high dining room standards.

Successful candidates will be able to work seven days a week, with flexibility for shifts.

Qualifications

• Experience in hospitality is preferred.
• Ability to welcome guests and guide them through dining experiences.
• Ensure professionalism and care in guest interactions.

Responsibilities

• Guide guests through menu selections with detailed knowledge of food, beverages, preparation methods, and restaurant offerings.
• Accurately enter orders and special requests into the POS system while coordinating with the kitchen to ensure timely and accurate service.
• Verify and deliver food and beverage orders, ensuring quality standards and dietary requirements are met.
• Anticipate guest needs, provide thoughtful recommendations, and promptly resolve questions, concerns, and special requests.
• Maintain reservation and guest information accurately while supporting seamless service flow.
• Perform attentive table service, including water service, clearing, resetting, and maintaining dining areas to restaurant standards.
• Process guest checks, cash and credit card transactions, and authorized adjustments in accordance with established procedures.
• Assist with opening, closing, cleaning, and setup of dining rooms and service stations to ensure operational readiness.
• Foster a warm, welcoming atmosphere while consistently upholding luxury hospitality and service standards.

Skills

Guest service

POS system

Communication

Tools

POS system

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

Sensei Lāna'i, A Four Seasons Resort offers a luxurious adults-only wellness enclave on the secluded Hawaiian island of Lāna'i. Unmatched hospitality, reputable specialists and natural beauty combine to offer a completely customized experience to discover one's greatest well-being. At the heart of it all is the Sensei Way, an evidence-led approach integrating healthy living practices into three simple paths - Move, Nourish and Rest. Guided by highly trained practitioners in areas such as exercise physiology, nutrition, stress management, yoga and mindfulness, each stay is unique - itineraries are comprised from a selection of wellness classes, spa treatments, a range of island activities and world-class golf and tennis facilities complemented by nourishing and delicious dining by Nobu. The resort's 10 spa hales are luxurious, Japanese-inspired oases of calm, each one featuring an ofuro bathtub, infrared sauna, steam, indoor and outdoor showers, oversized massage tables, private plunge pools and cozy lounging areas.

SERVER

Sensei Lāna'i, A Four Seasons Resort is looking for passionate individuals, where you will create exceptional guest experiences, showcase your expertise and enthusiasm, and embody the Golden Rule in every interaction.

The Server provides warm, attentive service by welcoming guests, guiding them through the dining experience, and ensuring all needs are met with professionalism and care.

Responsibilities include, but are not limited to:

• Guide guests through menu selections with detailed knowledge of food, beverages, preparation methods, and restaurant offerings.
• Accurately enter orders and special requests into the POS system while coordinating with the kitchen to ensure timely and accurate service.
• Verify and deliver food and beverage orders, ensuring quality standards and dietary requirements are met.
• Anticipate guest needs, provide thoughtful recommendations, and promptly resolve questions, concerns, and special requests.
• Maintain reservation and guest information accurately while supporting seamless service flow.
• Perform attentive table service, including water service, clearing, resetting, and maintaining dining areas to restaurant standards.
• Process guest checks, cash and credit card transactions, and authorized adjustments in accordance with established procedures.
• Assist with opening, closing, cleaning, and setup of dining rooms and service stations to ensure operational readiness.
• Foster a warm, welcoming atmosphere while consistently upholding luxury hospitality and service standards.
• And More!

WHAT TO BRING

• Successful candidate must possess legal work authorization in United States legal work authorization in United States
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
• Hawaii Food Handler's Card is required for this role
• Maui Liquor Card preferred, but not required
• Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts

JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS

• Hourly Rate: $18
• Competitive wages
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Inclusive and diverse employee engagement & recognition events all year-round
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self! And so much more!

Learn more about what it's like to work at Four Seasons Resorts Lana'i, visit us: Facebook: https://www.facebook.com/FourSeasonsResortsLanai Instagram: https://www.instagram.com/fslanai/

Four Seasons is an Equal Opportunity, Aff