People and Culture Coordinator

Four Seasons Hotels and Resorts; Lanai City (HI); Sur place; USD 33 000 - 47 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Paid time off

Holiday pay

Free employee stays

Résumé du poste

Four Seasons Lana‘i seeks a People & Culture Coordinator to enhance the employee experience across Four Seasons Lana‘i, Sensei Lana‘i, and related entities. You will support recruitment, onboarding, communications, and daily admin while upholding company policies and standards.

The role emphasizes care, confidentiality, and a proactive approach to fostering a positive workplace culture in a luxury hospitality setting.

Responsabilités

• Serve as the first point of contact for employees, applicants, and vendors, providing professional support while maintaining confidentiality and handling People & Culture inquiries
• Provide administrative support by maintaining employee records, managing department communications, and coordinating daily office operations
• Support employee communications through bulletin boards, digital platforms, and other engagement channels
• Assist with recruitment and onboarding activities, including background checks, employment documentation, Workday transactions, and new hire processing
• Coordinate employee recognition, engagement programs, and special events to promote a positive workplace culture
• And More!

Description du poste

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sensei Lāna’i, A Four Seasons Resort offers a luxurious adults-only wellness enclave on the secluded Hawaiian island of Lāna‘i. Unmatched hospitality, reputable specialists and natural beauty combine to offer a completely customized experience to discover one’s greatest well-being. At the heart of it all is the Sensei Way, an evidence-led approach integrating healthy living practices into three simple paths – Move, Nourish and Rest. Guided by highly trained practitioners in areas such as exercise physiology, nutrition, stress management, yoga and mindfulness, each stay is unique – itineraries are comprised from a selection of wellness classes, spa treatments, a range of island activities and world-class golf and tennis facilities complemented by nourishing and delicious dining by Nobu. The resort’s 10 spa hales are luxurious, Japanese-inspired oases of calm, each one featuring an ofuro bathtub, infrared sauna, steam, indoor and outdoor showers, oversized massage tables, private plunge pools and cozy lounging areas.

PEOPLE & CULTURE COORDINATOR

The Four Seasons Resorts Lāna’i is looking for a People & Culture Coordinator who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

WHAT YOU’LL DO

The People & Culture Coordinator supports the employee experience by fostering a culture of care and providing administrative and operational support for Four Seasons Resort Lana’i, Sensei Lana’i, and all other Four Seasons Lana’i entities. This role serves as a key resource for employees, applicants, and vendors, delivering professional, efficient service while ensuring compliance with company policies and procedures. Responsibilities include, but are not limited to:

• Serve as the first point of contact for employees, applicants, and vendors, providing professional support while maintaining confidentiality and handling People & Culture inquiries

• Provide administrative support by maintaining employee records, managing department communications, and coordinating daily office operations

• Support employee communications through bulletin boards, digital platforms, and other engagement channels

• Assist with recruitment and onboarding activities, including background checks, employment documentation, Workday transactions, and new hire processing

• Coordinate employee recognition, engagement programs, and special events to promote a positive workplace culture

• And More!

WHAT TO BRING

• Successful candidate must possess legal work authorization in United States

• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.

• Ability to sit and stand for extended periods, lift up to 30lbs, and push/pull as needed during shifts.

• Hawaii Driver’s License is required for this role to be able to drive between resort locations.

• Excellent communication, attention to detail, and accuracy skills, with proficiency in computer systems and technology required to support daily operations.

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:

• Hourly Rate: $29.20

• 100% Employer contributed Medical, Dental, and Vision benefits

• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay

• Inclusive and diverse employee engagement & recognition events all year-round

• Complimentary stays and exclusive discounts at Four Seasons Worldwide

• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms

• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources

• Comprehensive learning and development programs to help you master your craft

• Energizing Employee Culture where you are encouraged to be your true self!

• And so much more!

Twitter: https://twitter.com/FSLanai

Facebook: https://www.facebook.com/FourSeasonsResortsLanai

Instagram: https://www.instagram.com/fslanai/

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal