In Room Dining Server - Casual

Four Seasons; Lanai City (HI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Hourly wage $18

Employee meals

Uniform dry cleaning

Learning & development programs

Job summary

Four Seasons Sensei Lanai is seeking an enthusiastic In-Room Dining Server to deliver exceptional service to guests in a luxury resort setting. You will accurately deliver food and beverages, greet guests, and anticipate needs while maintaining pristine service areas.

The role requires lifting up to 50 lbs, standing for extended periods, and working varied hours, including holidays and weekends. Join a renowned resort on Lanai with world-class dining by Nobu and a focus on wellness.

Qualifications

• Legal work authorization in United States.
• Ability to sit and stand for extended periods, lift up to 50 lbs.
• Willingness to work varied shifts including holidays and weekends.

Responsibilities

• Deliver exceptional in-room dining service by accurately delivering food and beverages and handling orders.
• Provide personalized guest service by greeting guests warmly and anticipating needs.
• Maintain cleanliness and organization of in-room dining areas and equipment.
• Deliver guest, daily, and Hale amenities per brand standards and coordinate with other departments.
• Process guest checks and room charges accurately according to procedures.
• And More!

Skills

Guest service

Communication

Teamwork

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

Sensei Lāna'i, A Four Seasons Resort offers a luxurious adults-only wellness enclave on the secluded Hawaiian island of Lāna'i. Unmatched hospitality, reputable specialists and natural beauty combine to offer a completely customized experience to discover one's greatest well-being. At the heart of it all is the Sensei Way, an evidence-led approach integrating healthy living practices into three simple paths - Move, Nourish and Rest. Guided by highly trained practitioners in areas such as exercise physiology, nutrition, stress management, yoga and mindfulness, each stay is unique - itineraries are comprised from a selection of wellness classes, spa treatments, a range of island activities and world-class golf and tennis facilities complemented by nourishing and delicious dining by Nobu. The resort's 10 spa hales are luxurious, Japanese-inspired oases of calm, each one featuring an ofuro bathtub, infrared sauna, steam, indoor and outdoor showers, oversized massage tables, private plunge pools and cozy lounging areas.

IN ROOM DINING SERVER

Sensei Lāna'i, A Four Seasons Resort is looking for passionate individuals, where you will create exceptional guest experiences, showcase your expertise and enthusiasm, and embody the Golden Rule in every interaction.

• Deliver exceptional in-room dining service by accurately delivering food and beverages, verifying orders, accommodating dietary restrictions and special requests, and ensuring the highest standards of quality, presentation, and hospitality
• Provide personalized guest service by greeting guests warmly, sharing menu knowledge, anticipating needs, and responding promptly to inquiries, concerns, and requests
• Maintain cleanliness and organization of in-room dining equipment, service areas, guest corridors, and workspaces, including setup, breakdown, sanitation, restocking, and timely retrieval of trays and dishware
• Deliver guest, daily, and Hale amenities in accordance with brand standards, coordinating with other departments to ensure timely and accurate fulfillment
• Process guest checks, room charges, signatures, and billing adjustments accurately and in accordance with established procedures and accounting standards
• And More!

WHAT TO BRING

• Successful candidate must possess legal work authorization in United States
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
• Hawaii Food Handler's Card is required for this role
• Maui Liquor Card Preferred, but not required
• Ability to sit and stand for extended periods, lift up to 50lbs, and push/pull as needed during shifts

JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS

• Hourly Rate: $18
• Competitive wages
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Inclusive and diverse employee engagement & recognition events all year-round
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!
• And so much more!

Four Seasons is an Equal Opportunity, Aff… Minorities, women, veterans, and individuals with disabilities are encouraged to apply.