Pool Server

Four Seasons; Hawaii; Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness Credit

Paid Time Off

Medical benefits

Housing on-island

Descripción de la vacante

Four Seasons Resort Lanai is seeking a Pool Server to deliver exceptional poolside service and Malibu Farm dining experiences, welcoming guests and anticipating needs to create a memorable stay.

The role emphasizes luxury hospitality, attention to detail, and personalized guest interactions, with duties spanning food/beverage service, guest assistance, and team coordination on Lanai, Hawaii.

Formación

• Legal work authorization in the United States.

Responsabilidades

• Explain menu offerings and recommend items.
• Enter orders, guest preferences, dietary requirements into POS/reservation systems.
• Coordinate with culinary/service teams for timely delivery of food and beverages.
• Assist guests with seating, towels, and pool amenities.
• Maintain clean, organized pool and service areas.
• Support opening/closing duties including setup and breakdown.

Conocimientos

Work authorization

Descripción del empleo

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five‑star, five‑diamond Resort offers outdoor restaurants, including Nobu Lāna'i, a kid's club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award‑winning Jack Nicklaus‑signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on‑site observatory.

Pool Server

The Four Seasons Resort Lāna'i is looking for passionate individuals, where you will create exceptional guest experiences, showcase your expertise and enthusiasm, and embody the Golden Rule in every interaction.

The Pool Server provides exceptional poolside and Malibu Farm dining service by welcoming guests, anticipating their needs, and creating a personalized, memorable experience. Responsibilities include, but are not limited to:

• Explain menu offerings, specials, ingredients, and preparation methods while making personalized food and beverage recommendations.
• Accurately enter orders, guest preferences, dietary requirements, and special requests into POS and reservation systems.
• Coordinate with culinary and service teams to ensure timely, accurate delivery of food and beverages.
• Assist guests with seating, chair and umbrella setup, towels, water service, and pool amenities in accordance with Forbes standards.
• Anticipate guest needs, respond promptly to requests, and resolve concerns with professionalism and hospitality.
• Build rapport with guests by recognizing preferences and providing personalized, attentive service.
• Process guest checks, room charges, cash and credit card transactions, and authorized adjustments accurately.
• Maintain clean, organized, and well‑presented pool, dining, and service areas throughout the shift.
• Support opening and closing duties, including setup, breakdown, cleaning, and replenishment of service stations and guest amenities.
• Transport and restock supplies, linens, towels, and operational materials to support seamless daily operations.
• Uphold all service, safety, cleanliness, and luxury hospitality standards while collaborating with pool and restaurant teams.

And More!

What to bring

• Successful candidate must possess legal work authorization in United States
• The hospitality business functions seven (7) days a week, twenty‑four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
• Hawaii Food Handler's Card is required
• Maui Liquor Card is preferred, but not required
• Ability to stand for extended periods, lift up to 75lbs, and push/pull as needed during shifts

Join our 'Ohana & enjoy our amazing benefits

• Hourly Rate: $18
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay
• 100% Employer paid Medical, Dental, and Vision benefits
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Subsidized on‑island housing and other resources
• Inclusive and diverse employee engagement & recognition events all year-round
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!
• And so much more!

We look forward to receiving your application!

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

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