Senior Workplace Specialist — SF HQ & Employee Experience

Affirm; San Francisco (CA); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health coverage at no cost

Monthly tech + health stipends

Flexible time off & holidays

Employee stock purchase plan (ESPP)

Job summary

Affirm's San Francisco headquarters seeks a Workplace Specialist II to manage daily office operations, vendor partnerships, and events in a remote-first, hybrid environment. You will enhance the employee experience with reliable, thoughtful service and proactive problem solving.

Big focus on collaboration with Security, IT, Facilities, and external partners, delivering smooth on-site experiences, activations, and policy maintenance while supporting a connected, inclusive workplace culture.

Qualifications

• 2+ years in workplace, facilities, hospitality, or related field.
• Strong operational and organizational skills.
• Hospitality-minded and customer-focused.
• Experience managing workplace vendors and accountability.
• Experience with external partners such as contractors, engineers, or project managers.
• Excellent verbal and written communication; able to distill info for diverse audiences.

Responsibilities

• Oversee day-to-day operations for the San Francisco headquarters, including janitorial, HVAC, repairs, supplies, snacks, and events.
• Be the on-site contact for building management; track service requests and coordinate access.
• Manage vendor relationships; monitor quality, scope, and timelines.
• Respond to Workplace Support Portal requests and identify recurring issues.
• Collaborate with Workplace Manager on updates and improvements aligned with employee needs.
• Partner with IT, Security, Internal Events to deliver coordinated workplace solutions.

Skills

Operations management

Organizational skills

Hospitality mindset

Vendor management

Verbal and written communication

Google Workspace

Slack

Envoy

Notion

Zip

Canva

Tools

Envoy

Notion

Zip

Canva

Job description

Affirm's San Francisco headquarters seeks a Workplace Specialist II to manage daily office operations, vendor partnerships, and events in a remote-first, hybrid environment. You will enhance the employee experience with reliable, thoughtful service and proactive problem solving.

Big focus on collaboration with Security, IT, Facilities, and external partners, delivering smooth on-site experiences, activations, and policy maintenance while supporting a connected, inclusive workplace culture.