Workplace Specialist II

United States Digital Space LLC; United States; Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

100% health coverage for you and your

Monthly tech and health spending stip

Flexible time off and holidays

Equity via ESPP

Job summary

United States Digital Space LLC is seeking a Workplace Specialist II to oversee day-to-day operations at our San Francisco headquarters. This remote-first role focuses on delivering exceptional workplace experiences, with in-person work required at the SF office and coordination with cross-functional partners.

Ideal candidates have 2+ years in workplace operations, hospitality mindset, strong communication, and vendor management.

Qualifications

• 2+ years in workplace, facilities, hospitality, or office operations.
• Strong operational and organizational skills with multi-priority handling.
• Hospitality-oriented service mindset and reliable employee experience focus.
• Experience managing workplace vendors and accountability for quality and timelines.
• Ability to collaborate with external partners such as contractors and project managers.

Responsibilities

• Oversee day-to-day operations at the San Francisco headquarters and manage services.
• Be the on-site contact for building management and coordinate maintenance work.
• Manage vendor relationships, monitor service quality and scope.
• Respond to Workplace Support Portal requests and identify recurring issues.
• Partner with Workplace Manager on office updates and schedule-aligned work.
• Collaborate with Security, IT, and Events to deliver coordinated on-site experiences.
• Support office activations, events, and logistics with internal and external partners.
• Maintain SF Office Guide and local workplace policies for employee guidance.
• Use feedback to recommend practical improvements for the workspace.

Skills

Operations management

Hospitality mindset

Communication skills

Vendor management

Cross-functional collaboration

Tools

Google Workspace

Slack

Envoy

Notion

Zip

Canva

Job description

At the company, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

About the People team

The People team helps affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop the company’s people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business.

About the Role

the company’s Workplace team is seeking an experienced Workplace Specialist II to oversee the day-to-day operations of our San Francisco headquarters. This role will focus on delivering exceptional workplace experiences that support connection, productivity, and flexibility in a remote-first environment. We are looking for someone with a hospitality mindset, great operational skills, an upbeat and approachable demeanor, and a willingness to cultivate the best employee experience for all affirmers. This role is based out of our San Francisco HQ office and reports to the Workplace Manager.

What You’ll Do

• Own day-to-day workplace operations for our San Francisco headquarters, including janitorial services, HVAC coordination, repairs and maintenance, office supplies, the snack and beverage program, and in-office events.
• Serve as the primary on-site contact for building management, reporting and tracking service requests, coordinating access and maintenance activity, and driving issues through timely resolution.
• Manage relationships with local workplace vendors, monitor service quality and performance, address gaps, and help ensure services are delivered efficiently and within scope.
• Respond to and resolve local Workplace Support Portal requests, keeping employees informed and identifying recurring issues or opportunities to improve the workplace experience.
• Partner with the Workplace Manager on office updates and improvements ensuring work is completed on schedule and in alignment with employee needs.
• Collaborate with cross-functional partners, including Physical Security, Internal Events, and IT to deliver coordinated workplace solutions and a seamless on-site experience.
• Support office activations, events, and programming that strengthen connection and culture, including planning, on-site logistics, and coordinating with internal partners and external vendors.
• Maintain and reinforce local workplace policies, procedures, and resources, including the San Francisco Office Guide, so employees understand how to use and navigate the office effectively.
• Use employee feedback and operational observations to recommend practical improvements that enhance functionality and consistency in the workplace.

What We Look For

• 2+ years of experience in workplace, facilities, hospitality, office operations, or a related field, ideally in a fast-paced or hybrid/remote-first environment.
• Strong operational and organizational skills, with the ability to manage multiple priorities, follow through on commitments, and maintain a high level of accuracy and responsiveness.
• A hospitality-oriented service mindset and a demonstrated commitment to creating thoughtful, welcoming, and reliable employee experiences.
• Experience managing workplace vendors and holding partners accountable for service quality, scope, timelines, and issue resolution.
• Experience supporting office-related projects and collaborating with external partners such as general contractors, engineers, furniture installers, or third-party project managers.
• Excellent verbal and written communication skills, with the ability to distill information and communicate effectively with employees, vendors, and senior leaders.
• Proficiency in Google Workspace and Slack; experience with Envoy, Notion, Zip, Canva, or similar workplace tools is a plus.
• A proactive and dependable approach, with sound judgment, comfort navigating ambiguity, and a willingness to step in wherever needed to support the office and team.

While the company operates as a remote-first company, this role is expected to work regularly in person from our San Francisco office. Candidates must therefore be based in the Bay Area, willing to commute or willing to relocate prior to their start date.

Pay Grade - GEquity Grade - 3Employees new to the company typically come in at the start of the pay range. the company focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA California base pay range per year: $100,000 - $120,000

Please note that visa sponsorship is not available for this position.

**Remote-first with flexibility built in**the company is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an the company office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

**Benefits designed for you**Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

• Health coverage at no cost: We cover 100% of premiums for employees and their dependents.

• Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.

• Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.

• Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy the company stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: the company considers qualified applicants with arrest and conviction records, as required by law.