Senior Workplace Experience & Operations Leader

Arm; San Jose (CA); Hybrid; USD 157.000 - 213.000; Vollzeit

Zusammenfassung

Arm is seeking a dynamic Workplace leader in San Jose to shape the future of work across North America, starting at our US HQ. You will own facilities operations, run multi-site programs, and lead a data-driven, people-first workplace strategy.

You'll manage budgets, partner with designers and vendors, and mentor a diverse team to deliver high-impact projects with sustainability and inclusive design at the core. Hybrid work is supported.

Qualifikationen

• Proven experience leading workplace operations and delivering capital projects across multi-site portfolios.
• Strong operational knowledge across FM, vendor performance, budgeting, compliance, and service design.
• Experience in fast-paced, high-growth tech environments, including lab and server room operations.
• Service and employee experience approach with clear experience in delivering exceptional workplace services and experiences for our people.
• Experience with data systems and analysis to drive data lead, informed decision making.
• Strong business operations mentality, with proven ability to create and implement operating models, processes, and frameworks.

Aufgaben

• Champion a high-impact, people-focussed workplace service and experience.
• Lead the team delivering daily facilities and workplace operations in San Jose, ensuring outstanding customer service, clear communication, and a proactive positive engagement mentality.
• Support operations in San Diego, Chandler and Seattle offices, ensuring alignment and connection.
• Proactively lead partner vendors and contracts - formulating tactical plans, influencing performance and value, and embedding continuous improvement, aligned to Arm's high standards for safety, compliance, and sustainability.
• Own and run local financial budgets; shape and influence regional investment planning.
• Lead end-to-end delivery of workplace projects across multiple North America offices including San Jose and Seattle; budgeting, scoping, vendor selection, design, construction, handover.
• Drive excellence by leading partnerships with external design and project management teams, general contractors, and internal partners, ensuring projects are delivered on time, within budget, and with focus on quality, sustainability, and inclusive design.
• Lead change management and communications with confidence, agility, and transparency.
• Build, coach, and lead a high-performing, diverse team across multiple locations.
• Shape the local and regional workplace operating model to support growth and adaptability.
• Champion inclusion, psychological safety, and diverse thinking that drives innovation.

Kenntnisse

Facilities operations

Vendor management

Budgeting

Data-driven decisions

Cross-functional collaboration

Communication

Change management

Ausbildung

Bachelor's degree in Facilities, Real Estate, Project Management, or equivalent

Jobbeschreibung

Arm is seeking a dynamic Workplace leader in San Jose to shape the future of work across North America, starting at our US HQ. You will own facilities operations, run multi-site programs, and lead a data-driven, people-first workplace strategy.

You'll manage budgets, partner with designers and vendors, and mentor a diverse team to deliver high-impact projects with sustainability and inclusive design at the core. Hybrid work is supported.