Senior Workplace Manager

Arm Limited; San Jose (CA); On-site; USD 157,000 - 213,000; Full time

Job summary

Arm is seeking an ambitious Workplace leader to shape the future of work across North America from our San Jose office. You will own operations, drive capital projects, and lead a people-first workplace strategy that connects multiple sites including Seattle and San Diego.

You will leverage data and strong vendor management to deliver high-quality, sustainable spaces with an inclusive design mindset. This is a visible, hands-on leadership role with broad impact.

Qualifications

• Proven experience leading workplace operations and delivering capital projects across multi-site portfolios.
• Experience in fast-paced, high-growth tech environments with strong service design and sustainability mindsets.
• Strong data-driven approach to decision making and process improvement.

Responsibilities

• Lead and optimize Workplace Operations & Service Delivery for San Jose and other NA sites.
• Own local budgets and contribute to regional investment planning.
• Drive end-to-end delivery of workplace projects, from scoping to handover, with a focus on quality and inclusivity.
• Lead and develop a high-performing, diverse team across multiple locations.

Skills

Workplace operations

Capital project delivery

Data analytics

Budgeting and cost control

Vendor management

Cross-functional leadership

Education

Bachelor's degree in Facilities, Real Estate, Project Management, or equivalent experience

Job description

We're looking for an ambitious and energized Workplace leader to help shape the future of work at Arm through innovation, simplification and a people-first workplace service delivery mentality. If you're excited by growth, challenge, and creating extraordinary spaces for amazing people - this one's for you!

As a key member of Arm's North America Workplace team, you'll lead the delivery of high-impact, people-focussed workplaces across several sites - starting with our vibrant San Jose office. San Jose is a leading office here at Arm - it's our US HQ supporting various business teams and enabling functions, along with several senior leaders and members of our Executive Committee.

You'll own and optimize local facilities operations using data and outstanding customer service and engagement to lead exciting and connected projects with operational delivery that inspire our team to create brilliant, inclusive spaces for Arm people to do their best work. You will support the workplace strategy development and leadership across the North America region.

This is a unique opportunity to step into a visible, hands-on leadership role that blends purpose, pace, and impact.

Responsibilities:

Workplace Operations & Service Delivery

• Champion a high-impact, people-focussed workplace service and experience - shaped by feedback, data, and evolving needs.
• Lead the team delivering daily facilities and workplace operations in San Jose, ensuring outstanding customer service, clear communication, and a proactive positive engagement mentality
• Support operations in our San Diego, Chandler and Seattle offices, ensuring alignment and connection.
• Proactively lead partner vendors and contracts - formulating tactical plans, influencing performance and value, and embedding continuous improvement, aligned to Arm's high standards for safety, compliance, and sustainability.
• Own and run local financial budgets; shape and influence regional investment planning.

Project Leadership (Fit-Outs & Tenant Improvements)

• Lead end-to-end delivery of workplace projects across multiple North America offices including San Jose and our new office Seattle office. Responsible for all phases from scoping, budgeting, and vendor selection through to design, construction, commissioning, and operational handover.
• Drive excellence by leading partnerships with external design and project management teams, general contractors, and internal partners, ensuring projects are delivered on time, within budget, and with a focus on quality, sustainability, and inclusive design.
• Ask ambitiously, 'How can this be better?'- delivering ambitious, simplified, creative, people-focused solutions that scale.
• Lead change management and communications with confidence, agility, and transparency.

People & Team Leadership

• Build, coach, and lead a high-performing, diverse team across multiple locations, fostering adaptability and continuous learning.
• Shape the local and regional workplace operating model to support growth and adaptability.
• Champion inclusion, psychological safety, and diverse thinking that drives innovation and team resilience.

Partner & Strategic Engagement

• Be the senior Workplace voice across supported sites - connecting with our people, local leaders, and global collaborators.
• Build trusted relationships with internal teams, landlords, and vendors to enable seamless delivery.
• Represent Workplace in regional and cross-functional initiatives, turning strategy into measurable outcomes and influencing senior customers.
• Bring energy and purpose to internal local communities - help create an office experience that's connected and fun!

North America Business Operations

• Partner closely with the Director to shape and drive North America Workplace strategy, ensuring alignment with Arm’s global goals.
• Develop and maintain regional operating frameworks, standards, and guidelines that promote consistency, efficiency, and continuous improvement across sites.
• Lead the design and execution of workplace reporting and data analytics, building stronger data-driven insights to inform strategy, decision making, and investment planning.
• Coordinate procedural documentation, policy development, and process improvements, ensuring clarity, compliance, and scalability across the region.
• Support initiatives and special projects focused on workplace improvement, innovation, and employee experience enhancement.

Required Skills and Experience:

• Proven experience leading workplace operations and delivering capital projects across multi-site portfolios. Strong operational knowledge across FM, vendor performance, budgeting, compliance, and service design.
• Experience in fast-paced, high-growth tech environments, including lab and server room operations.
• Service and employee experience approach with clear experience in delivering exceptional workplace services and experiences for our people.
• Experience with data systems and analysis to drive data lead, informed decision making.
• Strong business operations mentality, with proven ability to create and implement operating models, processes, and frameworks.
• Confident communicator and collaborator, with the ability to influence and engage across levels and functions.
• Track record of delivering at pace and navigating complexity with clarity, focus, and positivity.
• Passion for inclusive, sustainable, and people-centric workplace experience and design.
• Bachelor's degree in Facilities, Real Estate, Project Management, or equivalent experience.

Salary Range:

$157,250-$212,750 per year

We value people as individuals and our dedication is to reward people competitively and equitably for the work they do and the skills and experience they bring to Arm. Salary is only one component of Arm's offering. The total reward package will be shared with candidates during the recruitment and selection process.

Our 10x Mindset

At Arm, we believe progress happens when people are empowered to think bigger and push beyond what seems possible. Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Discover how the 10x mindset shapes life at Arm: https://careers.arm.com/10x-mindset

Use of AI in Your Application

At Arm, we embrace the benefits AI can bring, including in recruitment. You may use AI to support your preparation, such as improving the clarity of written responses, practicing interview questions, or learning more about our industry. However, your application and interview responses must reflect your own thinking, experience, and abilities. We want to understand your authentic perspective, creativity, and approach to problem solving. As such, you may not use AI to complete assigned tasks as part of any assessments. If you plan to use AI-supported or assistive technologies as part of a reasonable adjustment, please contact [e-mail] so we can support you.

Recruitment Adjustments and Accommodations

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email [e-mail]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.