Senior Workplace Accommodations Specialist — Onsite Austin

EPITEC; Austin (TX); On-site; USD 37,000 - 40,000; Full time

Job summary

EPITEC in Austin, TX is seeking an experienced Workplace Accommodations Specialist to support the day-to-day execution of our employee accommodations program. This onsite role involves reviewing requests, applying policies, and coordinating with partners to move cases toward timely resolution.

The ideal candidate will manage sensitive matters with discretion, demonstrate policy interpretation skills, and partner across HR/People, Legal, and Benefits to ensure compliant, confidential handling of

Qualifications

• 5+ years of professional experience in Human Resources, Employee Relations, workplace accommodations, leave or disability management, or related field.
• Experience handling complex or sensitive employee matters requiring policy interpretation and discretion.
• Ability to apply established policies and guidance to individual cases.
• Strong written and verbal communication, especially with sensitive information.
• Experience partnering across HR/People and with multiple stakeholders.
• Excellent case management, documentation, and organizational skills.

Responsibilities

• Manage accommodation requests from intake to resolution.
• Review supporting information and request additional documentation when needed.
• Guide requests through review, approval, and documentation processes.
• Communicate expectations, next steps, and outcomes to employees.
• Manage multiple active cases with prioritization and follow-through.
• Collaborate with Employee Relations, HR/People, Legal, Benefits, and other partners.
• Help employees and managers understand the accommodation process and responsibilities.
• Identify when escalation or consultation is needed.
• Maintain accurate case documentation and records.
• Support reporting and identification of trends in accommodation requests.

Skills

Human Resources

Employee Relations

Workplace accommodations

Leave management

Disability management

Employee case management

Policy interpretation

Discretion

Job description

EPITEC in Austin, TX is seeking an experienced Workplace Accommodations Specialist to support the day-to-day execution of our employee accommodations program. This onsite role involves reviewing requests, applying policies, and coordinating with partners to move cases toward timely resolution.

The ideal candidate will manage sensitive matters with discretion, demonstrate policy interpretation skills, and partner across HR/People, Legal, and Benefits to ensure compliant, confidential handling of