Senior Workers' Compensation Claims Specialist

ICW Group; California; Hybrid; USD 79,000 - 133,000; Full time

Benefits offered by this job

Competitive benefits package

Bonus potential

Paid time off

Paid holidays

Learning support

Job summary

ICW Group is seeking a Claims Specialist to manage complex claims, focusing on timely, equitable resolutions within company standards. You will advise stakeholders, supervise claim strategies, and coordinate with counsel across the litigation process while ensuring regulatory compliance.

The role emphasizes deep workers' compensation expertise, mentoring teammates, and driving process improvements in a fast-paced office environment.

Qualifications

• Bachelor's degree in a related field with 8–10+ years of claims handling.
• Strong knowledge of workers' compensation laws and regulations.
• Experience handling complex litigation and reserving.
• Ability to mentor others and lead process improvements.

Responsibilities

• Manage complex claims inventories with advanced technical expertise.
• Communicate with policyholders, attorneys, and witnesses for service.
• Investigate claims promptly and recommend strategic resolutions.
• Direct defense counsel during litigation per guidelines.
• Ensure data accuracy in claims system for compliance.

Skills

Verbal communication

Attention to detail

Organizational skills

Learning new technology

Adaptability

Education

Bachelor's degree

State workers' compensation license

WCCA preferred

WCCP preferred

Job description

ICW Group is seeking a Claims Specialist to manage complex claims, focusing on timely, equitable resolutions within company standards. You will advise stakeholders, supervise claim strategies, and coordinate with counsel across the litigation process while ensuring regulatory compliance.

The role emphasizes deep workers' compensation expertise, mentoring teammates, and driving process improvements in a fast-paced office environment.