Claims Manager: Lead Strategy, Quality & Team Growth

ICW Group; Philadelphia (Philadelphia County); Sur place; USD 104 000 - 176 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision plans

401K retirement plan with companymatch

Paid time off

Résumé du poste

ICW Group seeks a Manager of Claims Support Services to lead a high-performing team handling workers’ compensation claims, drive strategy, and partner with stakeholders to reduce costs and improve outcomes. The role emphasizes accountability, regulatory compliance, and service excellence within a growing national insurer.

This position requires a Bachelor’s degree with 5+ years in workers’ compensation, plus at least one year of supervisory experience.

Qualifications

• Bachelor's degree and 5+ years of workers' compensation claims experience.
• At least 1 year of supervisory or management experience.
• Experience with multi-state claims and high-volume caseloads.

Responsabilités

• Oversee full lifecycle of workers’ compensation claims.
• Lead Claims Support Services team and drive operational excellence.
• Monitor KPIs and improve outcomes.
• Ensure compliance with jurisdictional requirements.

Connaissances

Team leadership

Data-driven decisions

Communication skills

MS Office

Formation

Bachelor's degree

Outils

Claims management systems

Databases

Description du poste

ICW Group seeks a Manager of Claims Support Services to lead a high-performing team handling workers’ compensation claims, drive strategy, and partner with stakeholders to reduce costs and improve outcomes. The role emphasizes accountability, regulatory compliance, and service excellence within a growing national insurer.

This position requires a Bachelor’s degree with 5+ years in workers’ compensation, plus at least one year of supervisory experience.