Senior Workday Analyst: Global HR Systems Leader

Alvarez & Marsal

Houston (TX)

On-site

USD 120,000 - 140,000

Full time

14 days+

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Job summary

Alvarez & Marsal in Houston seeks a Senior Workday Analyst to drive optimization of Workday across a global multi-module enterprise. You will lead design and deployment of new functionality, mentor junior analysts, and partner with HR, Payroll, Finance, IT, and Recruiting to shape talent, compensation, and time.

This role offers deep exposure to HCM, Recruiting, Talent & Performance, Payroll, Benefits, Time Tracking, and Absence.

Qualifications

Minimum 4 years of Workday functional configuration and support experience.
Expert-level Workday knowledge across HCM and at least one additional module (Payroll, Talent, Recruiting, or Benefits preferred).
Proficiency with Workday Reporting (standard and advanced), Dashboards and Calculated Fields
Strong working knowledge of Workday security roles, access controls, and data governance
Advanced Microsoft Excel (data analysis, pivot tables, complex formulas)
Solid understanding of core HR processes and workflows (hiring, onboarding, terminations, benefits, payroll, time tracking)
Prior HR, Payroll, or Finance experience, or demonstrated knowledge of HR processes and business implications
Ability to translate business requirements into system requirements
Understanding of how system design choices impact end users and business outcomes
Root cause analysis capability; ability to look beyond surface symptoms
Excellent interpersonal skills; ability to build trusted partnerships across functions
Clear, professional written and verbal communication; ability to explain technical concepts to non-technical audiences
Demonstrated ability to gather requirements from diverse stakeholders and synthesize into actionable insights
Strong customer service orientation; commitment to exceeding expectations
Proven track record of setting realistic delivery commitments and consistently meeting them
Ability to manage multiple, competing priorities; flexibility to adjust quickly to shifting business needs
Strong time management and organizational skills; ability to deliver under deadline pressure
Self-motivated; able to work both independently and collaboratively within a global team environment
Demonstrated ability to quickly learn new systems, tools, and processes through instruction and self-study
Bachelor's degree in Human Resources, HRIS, Business Administration, IT/IS, or related field
Workday Certification(s) a plus
Experience supporting a large, global Workday environment

Responsibilities

Lead requirements gathering for new functionality and modules; translate business needs into detailed technical specifications and system design
Build, configure, and test new solutions in sandboxes; manage end-to-end deployment cycles
Drive change management activities to ensure smooth user adoption of new processes and technology
Partner with Workday implementation consultants and internal stakeholders to scope enhancements and validate solutions
Manage assigned production support cases and defect tickets; troubleshoot complex issues to root cause
Provide responsive, consultative support to end users; balance rapid resolution with long-term system stability
Document issues, resolutions, and lessons learned to build institutional knowledge and reduce repeat incidents
Collaborate with HR, Recruiting, Benefits, Payroll, Finance, and IT teams on enhancements, integration requests, and process improvements
Synthesize input from multiple stakeholders; recommend solutions that optimize system usability and business outcomes
Educate business partners on Workday capabilities and limitations; advise on process design best practices
Lead bi-annual Workday workstream release planning: review release notes, assess new functionality, make deployment recommendations
Conduct regression and new functionality testing; educate end users on upcoming changes
Maintain expertise in Workday tools and frameworks (reporting, calculated fields, integrations, security)
Participate actively in Workday Community forums, webinars, and training to stay current on industry trends and best practices
Provide clear, regular status updates on in-progress projects and deliverables
Escalate risks and dependencies proactively; manage competing priorities with a focus on business impact