Senior Wire Transfer Operations Lead

simmonsbank; Little Rock (AR); On-site; USD 65,000 - 110,000; Full time

Job summary

Simmons First National Corporation in Little Rock, AR is seeking a Senior Wire Specialist to ensure accurate and timely processing of domestic and international wire transfers. This role demands meticulous attention to detail, the ability to handle high‑volume tasks, and reliable support for the wire team.

Responsibilities include verification of instructions, callback verifications, filing and reporting, cross‑team collaboration, and mentoring junior staff.

Qualifications

• Strong attention to detail and accuracy in processing wire transfers.
• Ability to work in a high-volume, deadline-driven environment.
• Experience with verification, compliance, and regulatory requirements.

Responsibilities

• Process domestic and international wire transfer requests accurately.
• Open cases with wire transfer providers as needed.
• Perform callback verifications for wires initiated by phone, email, or fax.
• Support testing and update test scripts in UAT and Production.
• Mentor junior Wire Specialists and assist in workflow supervision.
• Maintain compliance with laws and internal policies.

Skills

Attention to detail

Team oriented

Problem solving

Reading comprehension

Communication

Education

High school diploma or equivalent; 4+ years banking ops or customer service

Job description

Simmons First National Corporation in Little Rock, AR is seeking a Senior Wire Specialist to ensure accurate and timely processing of domestic and international wire transfers. This role demands meticulous attention to detail, the ability to handle high‑volume tasks, and reliable support for the wire team.

Responsibilities include verification of instructions, callback verifications, filing and reporting, cross‑team collaboration, and mentoring junior staff.