Senior Wire & Electronic Services Specialist

Wintrust Financial Corporation; Rosemont (IL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Tuition Reimbursement

EAP

Parental Leave

Short-term and Long-term Disability

Flexible Spending Account

Employee Stock Purchase Plan

Critical Illness Insurance

Commuting benefits

Pet Insurance

Job summary

Wintrust Financial Corporation is seeking a Senior Electronic Services Specialist within the wire team to research and resolve complex issues affecting processing and client outcomes. The role requires deep knowledge of domestic and international wire settlements and the ability to challenge the status quo.

Key duties include handling wires, verifying instructions, and ensuring timely processing while collaborating with department leaders, App Support, and vendors.

Qualifications

• 2+ years of demonstrated Wires experience.
• Excellent attention to detail with a core belief of quality over quantity.
• Strong communication and relationship-building skills across multiple teams.
• Excellent problem solving and troubleshooting abilities; ability to research solutions with limited information.
• Experience in working with vendors and clients in a team environment.
• Strong MS Office skills: Outlook, Word, Excel, PowerPoint and Teams.
• Ability to participate in testing that may occur evenings and weekends.

Responsibilities

• Initiate, verify, approve, release, repair, and monitor domestic and international wire transfers.
• Review wire instructions and documents for completeness, accuracy, and proper authorization.
• Monitor processing queues and ensure wires meet service levels and cutoff times.
• Timely clearing of exceptions on daily reconciliations.
• Play a primary role in system and process testing for changes before implementation.
• Assist with development and rollout of process guidelines and procedures.
• Encourage improvements and implement new ideas with cross-functional teams.
• Produce month-end reporting and develop additional metrics as directed.

Skills

Wires experience

Attention to detail

Communication skills

Problem solving

Vendor relations

Tools

Microsoft Office

Job description

Wintrust Financial Corporation is seeking a Senior Electronic Services Specialist within the wire team to research and resolve complex issues affecting processing and client outcomes. The role requires deep knowledge of domestic and international wire settlements and the ability to challenge the status quo.

Key duties include handling wires, verifying instructions, and ensuring timely processing while collaborating with department leaders, App Support, and vendors.