Senior Windows Desktop Admin – 24/7 Defense IT Operations

General Dynamics Information Technology, Inc.; Tucson (AZ); On-site; USD 85,000 - 89,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Internal mobility team for career

Paid education and certifications

Cutting-edge technology exposure

Vacation and holidays

Job summary

General Dynamics Information Technology, Inc. is seeking IT professionals to support 24/7 IT services for NIPRNet, SIPRNet and related environments. The role covers administration of VMs, print services and mission system support for DoD clients.

The position requires a Top Secret/SCI eligible clearance, 4+ years of experience, and certifications such as ITIL 4 Foundation and CompTIA Security+.

Qualifications

• Technical Training, Certification(s) or BS/BA required.
• 4+ years of related experience.
• Ability to troubleshoot and solve problems.
• After-hours support readiness for emergency situations.
• Knowledge of DISA STIG requirements for Windows workstations.

Responsibilities

• Manage operation, configuration and maintenance of virtual machines and their management consoles (Teradici, Wyse Management Suite, 10Zig).
• Provide multi-disciplinary support for mission system services including lifecycle management, engineering, integration and sustainment.
• Verify system performance after hardware and software installation; upgrade products/services as needed.
• Administer and support print services; escalate unresolved issues per SOP.
• Collaborate with team and provide friendly, efficient customer service in DoW environment; perform 24/7 coverage as needed.

Skills

Help Desk Support

Microsoft Office

System Administration

Education

BS/BA in IT or related field

Tools

Teradici

Wyse Management Suite

10Zig Management Console

Job description

General Dynamics Information Technology, Inc. is seeking IT professionals to support 24/7 IT services for NIPRNet, SIPRNet and related environments. The role covers administration of VMs, print services and mission system support for DoD clients.

The position requires a Top Secret/SCI eligible clearance, 4+ years of experience, and certifications such as ITIL 4 Foundation and CompTIA Security+.