Senior Web Program Manager - Remote

United States Digital Space LLC; United States; A distancia; USD 116.000 - 195.000; Jornada completa

Descripción de la vacante

United States Digital Space LLC is seeking a Senior Web Program Manager to oversee multiple interconnected web projects and drive digital initiatives that align with company goals. You will manage cross-functional teams, coordinate with executives, and guide agency partners to successful live deployments.

Ideal candidates bring agency/digital department experience, AI-enabled process improvements, and strong communication skills to drive impact across time zones in a remote US-based setup.

Formación

• 7+ years of project management experience in a digital agency and/or internal digital department with a primary focus on digital.
• Proficiency with project management tools and methodologies (e.g., Airtable, Jira, Google Sheets) and experience with Google Suite, Salesforce, and Tableau.
• Experience integrating AI tools into program management processes to increase efficiency.
• Strong understanding of the digital production process, timelines, and scoping requirements.
• Experience launching digital solutions, including ongoing analysis and continuous product improvements.
• Working knowledge of the technical software development process and Agile delivery methods, including Scrum and/or Kanban.
• Outstanding organizational, communication, and interpersonal skills — written, verbal, and presentation.
• Ability to work effectively with agency providers, consultants, contractors, and other external suppliers.
• Proactive approach to identifying and resolving obstacles and risks in partnership with teams and stakeholders.

Responsabilidades

• Own all phases of complex, cross-functional digital programs — from inbound ticket management, to planning through delivery — with a clear understanding of vision, scope, objectives, timelines, business value, and resource requirements.
• Develop holistic program plans comprised of multiple project plan documents, including business requirements, technical specifications, schedules, funding, and resource plans.
• Track milestones, tasks, and deliverables; provide timely status updates to stakeholders and senior executives; and proactively identify and mitigate risks and dependencies.
• Lead process improvement initiatives to increase efficiency and delivery quality.
• Serve as the strategic bridge between vision and tactical execution, translating high-level business objectives into actionable program roadmaps.
• Interface with executives and senior leadership to align on priorities, communicate timelines and approval frameworks, and present program progress and website demonstrations.
• Facilitate team discussions, resolve conflict, and remove impediments that block the team's ability to meet project objectives.
• Orchestrate the efforts of cross-functional teams — including Creative, IT, PMM, Campaigns, and front-end development — to execute strategic launches, awareness campaigns, website updates, and other digital initiatives.
• Partner with internal stakeholders to define desired website functionality and appearance; lead the development team through product development stages and into live deployment.
• Work effectively with external agency providers, consultants, and contractors as needed.
• Document website development processes and procedures; establish and scale best practices across the digital program.
• Introduce mitigation tactics to minimize project delivery risks and drive continuous improvement across programs.

Conocimientos

Project management

Stakeholder communication

Cross-functional leadership

Agile delivery (Scrum/Kanban)

Process improvement

Agency/external partner management

AI tools in PM

Time zone coordination

Educación

Bachelor’s degree or equivalent

Herramientas

Airtable

Jira

Google Sheets

Google Workspace

Salesforce

Tableau

Descripción del empleo

United States Digital Space LLC is seeking a Senior Web Program Manager to oversee multiple interconnected web projects and drive digital initiatives that align with company goals. You will manage cross-functional teams, coordinate with executives, and guide agency partners to successful live deployments.

Ideal candidates bring agency/digital department experience, AI-enabled process improvements, and strong communication skills to drive impact across time zones in a remote US-based setup.