Senior Warehouse Ops Leader: Efficiency, Safety & Growth

supply-chain; Carson (CA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

Generous PTO policy

Job summary

DHL Supply Chain, a global leader in contract logistics, seeks a Senior Operations Manager to oversee warehouse operations, lead a diverse team, and drive process improvements. You will implement efficient workflows, manage labor plans, and ensure safety compliance while collaborating with HR and cross-functional teams to meet customer expectations.

With responsibilities spanning coaching, KPI analysis, and customer collaboration, this role emphasizes leadership, operational excellence, and a

Qualifications

• Bachelor's degree or equivalent experience required.
• 1+ years logistics industry experience preferred.
• 2+ years of supervisory or management experience required.
• Experience with P&L management, objective setting and project management preferred.

Responsibilities

• Lead, motivate and develop a diverse team of Supervisors and indirect reports, fostering inclusion and belonging.
• Develop and implement efficient workflows, labor plans, standardize processes and best practices to boost productivity and reduce costs.
• Ensure compliance with health and safety regulations and promote a culture of safety.
• Compile reports on KPIs including productivity and accuracy metrics to support decision-making and continuous improvement.
• Foster open communication and collaboration among leadership and associates for transparency and teamwork.
• Collaborate with HR and site leadership to ensure a comprehensive hiring process for Supervisors.
• Collaborate with cross-functional teams to ensure prompt fulfillment of customer orders and high customer satisfaction.
• Engage with customers to proactively address concerns and drive exceptional service.

Skills

Leadership

Coaching

Team Building

Communication

Education

Bachelor's degree or equivalent experience

Job description

DHL Supply Chain, a global leader in contract logistics, seeks a Senior Operations Manager to oversee warehouse operations, lead a diverse team, and drive process improvements. You will implement efficient workflows, manage labor plans, and ensure safety compliance while collaborating with HR and cross-functional teams to meet customer expectations.

With responsibilities spanning coaching, KPI analysis, and customer collaboration, this role emphasizes leadership, operational excellence, and a