Senior Warehouse Ops Lead (2nd Shift) - DTC & Wholesale

Nambé; Waterbury (CT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401K

Paid Vacation time

Job summary

Portmeirion Group in Waterbury, CT is seeking an experienced Operations Manager to lead our homeware distribution center. You will oversee day-to-day warehouse operations, including receiving, picking, packing, shipping, and inventory control across wholesale and direct-to-consumer channels.

The ideal candidate is hands-on, detail-oriented, and experienced with consumer packaged goods distribution, WMS systems, and labor planning.

Qualifications

• 5+ years in warehouse/distribution center operations.
• Experience with direct-to-consumer fulfillment.
• Strong leadership and communication skills.
• Bilingual English/Spanish preferred.
• Amazon Seller Central/FBM experience a plus.
• Able to work 2nd shift mid-Nov through year end.
• In-office, fast-paced environment.

Responsibilities

• Lead daily DC operations including receiving, picking, packing, shipping, and inventory control.
• Ensure timely, accurate order fulfillment meeting service levels.
• Train and supervise warehouse staff; promote accountability and safety.
• Oversee workflow planning, labor scheduling, and productivity.
• Maintain inventory accuracy; conduct cycle counts and physical inventories.
• Optimize WMS use to support operations and reporting.
• Collaborate with customer service, sales, and transport to resolve issues.
• Ensure safety compliance and adherence to policies.
• Handle additional duties as assigned.

Skills

WMS experience

Leadership

Problem-solving

Bilingual EN/ES

2nd shift availability

In-office environment

Saturdays peak season

Tools

WMS systems

Job description

Portmeirion Group in Waterbury, CT is seeking an experienced Operations Manager to lead our homeware distribution center. You will oversee day-to-day warehouse operations, including receiving, picking, packing, shipping, and inventory control across wholesale and direct-to-consumer channels.

The ideal candidate is hands-on, detail-oriented, and experienced with consumer packaged goods distribution, WMS systems, and labor planning.