Senior Warehouse Ops Leader | Process & People

Deutsche Post; Annville (Lebanon County); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Stock Purchase Plan

Bonus Plan

401K

PTO

Job summary

DHL Supply Chain is seeking a Senior Operations Manager (Operations Manager I) to lead a diverse team of Supervisors and indirect reports, optimizing workflows and driving productivity across our facilities.

In this role you will partner with HR to hire top talent, uphold a strong safety culture, and deliver KPI-driven improvements while collaborating with cross-functional teams and customers to ensure timely order fulfillment and exceptional service.

Qualifications

• Bachelor's degree or equivalent experience, preferred.
• 1+ years logistics industry experience, required.
• 2+ years of supervision/management experience, required.
• Experience with P&L management, objective setting, and project management, preferred.

Responsibilities

• Lead, motivate and develop a diverse team of Supervisors and indirect reports, fostering inclusion.
• Develop and implement efficient workflows, labor plan, standardize processes and best practices to boost productivity and reduce costs.
• Ensure health and safety regulations are followed, promoting a strong safety culture.
• Prepare reports on KPIs (productivity, accuracy) to support decisions and continuous improvement.
• Foster open communication and collaboration between leadership and associates for alignment.
• Partner with HR and site leadership to hire Supervisors who fit the culture and job requirements.
• Collaborate with cross-functional teams to ensure timely fulfillment of customer orders and satisfaction.
• Engage with customers to address concerns and maintain exceptional service.

Skills

Team Leadership

Coaching

Process Improvement

Safety Compliance

KPI Reporting

Collaboration

Hiring

Development

Education

Bachelor's degree or equivalent experience

Job description

DHL Supply Chain is seeking a Senior Operations Manager (Operations Manager I) to lead a diverse team of Supervisors and indirect reports, optimizing workflows and driving productivity across our facilities.

In this role you will partner with HR to hire top talent, uphold a strong safety culture, and deliver KPI-driven improvements while collaborating with cross-functional teams and customers to ensure timely order fulfillment and exceptional service.