Senior Warehouse Operations Lead (24/7)

DoorDash USA; Lansing (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Premium healthcare

Wellness expense reimbursement

Paid parental leave

Job summary

DoorDash’s DashMart is seeking a Warehouse Operations Leader to manage a 5-15k sq ft distribution center and lead a team of Shift Leads and Operations Associates. You’ll own scheduling, labor budgeting, and site metrics, while driving safety, efficiency, and customer satisfaction.

You’ll use data to identify bottlenecks, implement process improvements, and partner with central teams on inventory and training to support a high-performing, 24/7 operation.

Qualifications

• 3+ years of team leadership in high-volume operations
• Experience managing teams of 10+ employees
• Ownership mindset for a 24/7 business
• Problem solving from first principles and data-driven
• Ambiguity tolerance and startup mindset
• Data analysis using spreadsheets (pivot tables)
• College degree or relevant professional experience

Responsibilities

• Lead and develop Shift Leads and Operations Associates, setting culture and driving engagement
• Own day-to-day warehouse operations, scheduling, and labor budget
• Ensure site processes run smoothly, efficiently and safely
• Maintain key quality metrics like order accuracy and fulfillment speed
• Collaborate with central teams on inventory and training

Skills

Team leadership

People management

Coaching

Data analysis

Pivot tables

Excel

Google Sheets

Education

College degree

Tools

Excel

Google Sheets

Job description

DoorDash’s DashMart is seeking a Warehouse Operations Leader to manage a 5-15k sq ft distribution center and lead a team of Shift Leads and Operations Associates. You’ll own scheduling, labor budgeting, and site metrics, while driving safety, efficiency, and customer satisfaction.

You’ll use data to identify bottlenecks, implement process improvements, and partner with central teams on inventory and training to support a high-performing, 24/7 operation.