Head of Warehouse Operations

DoorDash; Lansing (MI); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Premium healthcare

Wellness expense reimbursement

Paid parental leave

Job summary

DoorDash’s DashMart local-fulfillment center is seeking an experienced operations leader to manage a 5–15k sq ft warehouse and the local operating team. You will recruit, coach, and retain a high‑performing staff across shifts, own day‑to‑day operations, scheduling, and labor budget, and ensure orders are fulfilled accurately and promptly.

You’ll use data to identify bottlenecks, implement process improvements, and collaborate with inventory and training teams to raise quality metrics and

Qualifications

• 3+ years of team leadership experience in high volume operations
• Experience managing teams of 10+ employees and driving results
• Data-driven problem solver with Excel/Google Sheets and pivot tables

Responsibilities

• Lead: Recruit, coach & retain a high-performing team of Shift Leads (3+) and Operations Associates (6+). Build a strong culture and drive employee satisfaction.
• Own: Manage day-to-day operations of a DashMart warehouse, schedule and labor budget, ensure site processes meet goals.
• Delight customers: Lead the team to deliver accurate orders with fast fulfillment and maintain quality metrics.
• Strategize: Use data to identify bottlenecks and implement process improvements to elevate operations.

Skills

Team leadership

Data analysis

Excel

Pivot tables

Communication

Education

College degree

Tools

Google Sheets

Job description

DoorDash’s DashMart local-fulfillment center is seeking an experienced operations leader to manage a 5–15k sq ft warehouse and the local operating team. You will recruit, coach, and retain a high‑performing staff across shifts, own day‑to‑day operations, scheduling, and labor budget, and ensure orders are fulfilled accurately and promptly.

You’ll use data to identify bottlenecks, implement process improvements, and collaborate with inventory and training teams to raise quality metrics and