Senior VP of Hospitality & Operations

Levy Restaurants; Chicago (IL); On-site; USD 225,000 - 250,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Paid Parental Leave

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Levy Restaurants in Chicago seeks a Vice President of Operations to lead hospitality at Bally's Casino Chicago, guiding guest experiences, financial performance, and team engagement with strategic oversight of all hospitality operations.

You will partner with executive leadership to set long-term operating strategies, develop high-performing teams, foster a culture of innovation and accountability, ensure compliance with gaming, safety, and service standards, and drive sustained hospitality

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field; master’s degree preferred.
• Ten or more years of progressive executive leadership experience in hospitality, gaming, entertainment, or food and beverage operations.
• Experience overseeing multi-department operations with significant revenue responsibility.
• Strong financial management, budgeting, and forecasting experience.
• Knowledge of regulatory compliance, food safety, and workplace safety standards.
• Experience leading organizational change and operational transformation.
• Proficiency with Microsoft Office Suite and enterprise business systems.
• Preferred casino experience.

Responsibilities

• Provide executive leadership for all hospitality operations.
• Develop and execute strategic operational initiatives.
• Partner with ownership and executive leadership on business objectives.
• Drive financial performance and operational efficiency.
• Lead and develop senior operational leadership teams.
• Ensure compliance with gaming, food safety, labor, and company standards.
• Champion exceptional guest service throughout the property.
• Analyze operational performance and implement continuous improvements.
• Support capital planning and long-term business growth.
• Promote Levy's culture, values, and commitment to hospitality excellence.

Skills

Executive leadership

Financial management

Regulatory compliance

Change management

Operational transformation

Microsoft Office proficiency

Enterprise systems

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Master’s degree preferred

Tools

Enterprise business systems

Job description

Levy Restaurants in Chicago seeks a Vice President of Operations to lead hospitality at Bally's Casino Chicago, guiding guest experiences, financial performance, and team engagement with strategic oversight of all hospitality operations.

You will partner with executive leadership to set long-term operating strategies, develop high-performing teams, foster a culture of innovation and accountability, ensure compliance with gaming, safety, and service standards, and drive sustained hospitality