VP, Client Operations & Service Excellence

BNY Mellon; Pittsburgh (Allegheny County); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid leave

Wellbeing programs

Job summary

A leading global financial services company in Pittsburgh is seeking a Vice President, OPS Client Service Manager. The role involves leading the client operations and reporting team while developing strategies to enhance service delivery. Candidates should have a bachelor's degree and typically 4-7 years of experience in operational areas. This full-time position focuses on leadership and collaboration to ensure exceptional client service. Join us to be part of a transformative financial future.

Qualifications

• Typically 4-7 years of experience, preferably in an operational area or client services.
• 0-1 years of management experience preferred.
• Effective communication skills for client interaction.

Responsibilities

• Lead the client operations and reporting team.
• Develop strategies to enhance client service delivery.
• Streamline processes and improve operational efficiencies.
• Serve as the primary contact for key clients.

Skills

Leadership skills

Analytical abilities

Problem-solving skills

Interpersonal skills

Education

Bachelor's degree in Business Administration, Finance, or related field

Job description

A leading global financial services company in Pittsburgh is seeking a Vice President, OPS Client Service Manager. The role involves leading the client operations and reporting team while developing strategies to enhance service delivery. Candidates should have a bachelor's degree and typically 4-7 years of experience in operational areas. This full-time position focuses on leadership and collaboration to ensure exceptional client service. Join us to be part of a transformative financial future.