Senior VP, Banking Operations & Compliance

The Bankers Bank; Oklahoma City (OK); On-site; USD 120,000 - 180,000; Full time

Job summary

The Bankers Bank in Oklahoma City is seeking a Vice President of Operations to lead our operations function, servicing correspondent banking clients and the internal Road Warrior team. You will drive daily service delivery across ACH, wires, image exchange, and Fed services, ensuring compliance and efficient operations.

You will partner with field officers, set standards for client engagement, and guide the operations staff through process improvements, risk reviews, and audits.

Qualifications

• Demonstrated relationship-management and client-service skills with professional representation to clients and internal partners.
• Working knowledge of banking operations, correspondent banking services, and applicable regulatory requirements (BSA/AML, OFAC, Regulation CC, Regulation E, NACHA rules).
• Ability to read, analyze, and interpret business literature and regulatory requirements.
• Leadership experience managing a team; prior supervisory experience required.
• Ability to present information effectively to managers, senior leadership, clients, and examiners.
• Strong analytical and problem-solving skills with a focus on improvement.
• Multi-tasking and time-management in a fast-paced environment.
• Excellent written and verbal communication; adherence to policies and regulations.
• MS Office proficiency (Word, Excel, Outlook).
• Integrity and discretion with confidential information.

Responsibilities

• Serve as primary contact for correspondent bank clients on day-to-day operational matters.
• Partner with the Bank's correspondent banking calling officers to maintain uninterrupted client relationships.
• Set tone and standards for Operations engagement with clients and staff.
• Lead and manage Operations staff, including specialists, and drive team development.
• Oversee electronic banking platform support and security administration.
• Direct image exchange, cash letter, and returned item handling.
• Oversee ACH operations, including returns and origination.
• Manage coin and currency services and wire transfer operations.
• Oversee Fed Funds related functions and issue resolution.
• Ensure compliance with federal/state regulations (BSA/AML, OFAC, Regulation CC/E, NACHA).
• Collaborate with Compliance and Risk Management on internal controls and procedures.
• Support risk assessments, audits, and regulatory examinations.
• Interface with internal audit and regulatory examiners on operations matters.
• Identify risks and implement corrective actions and process improvements.
• Analyze operational data to identify inefficiencies and opportunities.
• Maintain policies, procedures, and business continuity plans.
• Recruit, coach, and develop staff; conduct performance evaluations.
• Foster a positive, collaborative workplace aligned with core values.
• Participate in strategic planning, budgeting, and executive discussions as scope grows.

Skills

Relationship management

Client service

Banking operations

Regulatory knowledge

Leadership

Communication

MS Office

Education

Bachelor’s degree preferred

High School diploma or GED required

Tools

MS Office

Job description

The Bankers Bank in Oklahoma City is seeking a Vice President of Operations to lead our operations function, servicing correspondent banking clients and the internal Road Warrior team. You will drive daily service delivery across ACH, wires, image exchange, and Fed services, ensuring compliance and efficient operations.

You will partner with field officers, set standards for client engagement, and guide the operations staff through process improvements, risk reviews, and audits.