VP of Operations — Cash Management & Payments

Lake Elmo Bank; Lake Elmo (MN); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Bank paid Life Insurance

Long Term Disability

Floating Holiday time

Vacation and Sick Time

401(k)

Employee Stock Ownership Plan (ESOP)

Job summary

Lake Elmo Bank in Lake Elmo, MN seeks a Vice President, Operations Manager to oversee payment and transaction processing, ACH receiving/origination, wires, and related services. You’ll manage risk controls, drive process improvements, and lead cross‑functional teams across Cash Management, Digital Banking, Compliance, IT, and Finance.

The role requires extensive banking operations experience, leadership skills, and knowledge of ACH/wire services; preferred certifications include AAP, APRP, NCP,

Qualifications

• Significant banking operations experience with progressively increasing responsibility.
• Strong working knowledge of ACH, wire transfers, deposit/payment processing, exception handling, and commercial cash management services.
• Experience managing operational teams, processes, systems, or major implementations.
• Experience with Jack Henry preferred.
• Preferred professional certifications/accreditations: AAP – Accredited ACH Professional; APRP – Accredited Payments Risk Professional; NCP – National Check Professional; AFPP – Accredited Faster Payments Professional.

Responsibilities

• Operational Risk & Controls: Maintain payment-processing controls, authorization, segregation of duties, verification, and transaction limits.
• Cash Management Operations: Oversee ACH, online and manual wires, Positive Pay, ACH block/filter services, Lockbox, and related payment and fraud-prevention services.
• ACH Operations: Lead ACH receiving and origination, including files, returns, notices of change, reversals, and settlement.
• Wire Operations: Oversee domestic and international wires, including authentication, verification, approval, release, reconciliation, and exceptions.
• Reconciliation & Exception Management: Oversee balancing and reconciliation; ensure timely research and escalation.
• Project Implementation & Process Improvement: Lead payment and operational product implementations, system testing, and upgrades.
• Vendor & System Management: Coordinate with vendors and IT to resolve operational issues and implement technology.
• Leadership & Team Development: Lead and coach operational employees; establish expectations and accountability.

Skills

Payment risk

Process improvement

Analysis & project management

Collaboration

Communication

Education

AAP – Accredited ACH Professional

APR P – Accredited Payments Risk Professional

NCP – National Check Professional

AFPP – Accredited Faster Payments Professional

Tools

Jack Henry

Job description

Lake Elmo Bank in Lake Elmo, MN seeks a Vice President, Operations Manager to oversee payment and transaction processing, ACH receiving/origination, wires, and related services. You’ll manage risk controls, drive process improvements, and lead cross‑functional teams across Cash Management, Digital Banking, Compliance, IT, and Finance.

The role requires extensive banking operations experience, leadership skills, and knowledge of ACH/wire services; preferred certifications include AAP, APRP, NCP,